Joel Ng
Vietnam travel services

Dear Mr Dzung Trinh,

our group will like to thank you and your team for the memorable trip in Ho Chiminh city.

JJ (our tour guide) was good and responsible, he took special care of the old and kids well.

Will sure recommend TNK Travel to friends visiting Vietnam.

Joel Ng
Singapore

Julia Price
Trip

Hi

Would just like to thank you for the great service provided by TNK. We have just returned from a 2 week trip and booked accomodation in three areas through yourselves. In a trip where any thing that could go wrong did, it was great to arrive somwhere and know that at least our hotel booking was hassle free.

Thanks heaps for the great service.

Regrads

Julia

robert fitzpatrick
www.perfect4u.com

just wanted to say what a great website. we at perfect4u.com are looking for holidays to sell for our clients and Vietnam is such a wonderful place to visit, so perfect4u and the people are so friendly.

thanks

rob and team
perfect4u

Susan Cook
Thank you from Canada

Hello Ms. Luu Vo,

Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.

Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.

We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.

At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.

I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.

The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.

The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.

To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.

I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.

Kind regards and hugs,

Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0

Shaun McCree
Halong Bay - Huong Hai Junk

Went in middle of February 2008 when the weather was bitterly cold & misty. This was a real shame as everyone agreed it would have been a fabulous two days otherwise.

Kerry and Mal Morters
Mekong Delta Tour to Phnompenh ( Oct 28th 08 )

Dear Ms Nhu Y

My husband and I have now returned to New Zealand from our very memorable holiday in Vietnam and Cambodia. TNK booked the Mekong Tour to Phnom Penh for us and our tour guide was JJ. Our Mekong tour was wonderful, mostly due to JJ who looked after us so well in every way. JJ was a very professional, friendly and helpful guide.

We would be very grateful if you could forward this email to JJ's manager. We would highly recommend JJ as a tour guide for any foreign visitor to your country.

We would like to make one small suggestion about the tour. It would have been helpful to have the correct Cambodia Visa forms prior to our departure on the boat to Phnom Penh. Before our departure from New Zealand, we did download forms from the Cambodian Embassy web site - bu 
we did download forms from the Cambodian Embassy web site - but on the day, the Cambodian Customs required a different form.

The only other comment we would like to offer, and this has nothing to do with the TNK Mekong Tour itself, but we were very concerned about the terrible living condition for the two bears at the Crocodile Park. If you can provide any influence to help these bears, we are sure they would appreciate this.

Thank you TNK for a great tour.

Kerry and Mal Morters

Kevin Mansfield
Dear Dzung.

Thank you for a very successful tour. The clients were very satisfied ! Mr Ky was excellent as was his assistant, Khan(?). The transport, accommodation, and the food provided was very good. Your staff support was outstanding and the organisation of the various stages went smoothly; a testament TNK travel.

I would like to change a few aspects of the itinerary for our proposed tours for next year. I will forward some ideas at a later stage.

We are currently determining our dates for next year and will let you know as soon as possible.

Sorry we missed catching up for a drink.

Kind Regards,

Kevin

Kevin Mansfield

Getaway Trekking

Arnaldo Matute
comments about our tailor made trip to Vietnam by tnk travel

Hi all

I write you just to comment our recent trip to Vietnam, Cambodia and Laos.

On Vietnam´s two legs of the trip, we asked tnk travel to organize for us some smaller trips : Mekong delta 2 days, out to Cambodia, Sapa 2 days, halong bay, and also little things like "we need a Hanoi - Hue train ticket".

We combined all of this with our self-made own itinerary, and all worked fine, except halong bay (but for bad weather), and even then, they promtply called us and they looked for alternatives for us.

Even saying we normally prefer to travel by ourselves, we found Tnk travel very helpfull and usefull for us

Thanks a lot

Jim & Bev Fisher
Thank you

My wife and I have visited Vietnam twice now 1st time in 2007 then again in 2008. We have nothing but praise for tnk travel. They sorted out our itenerary and booked the hotels for us. It was an excellent experience.So much so that we are returning in 2009. You can be sure that we will be using tnk travel again, keep up the good work and see you again soon.

B. de Vet
Dear Mr Dzung Trinh,

First of all we want to thank TNK travel very much for the great Tour we have had.

Everything was perfectly arranged and the Hotels, drivers and guides were great.

You are a very serious and reliable organisation and we will certainly recommend you to our friends and relatives.

We have now a very good impression of your country thanks to all the places you made us visit with all the information given by the guides.

One little notice: your man in Hanoi (or is that you??) told us that he did not have the information about our arrival flight and that he had asked us by mail and phone. But as you can see I had already given that information in my mail from April 15 (see under). But.... no problem our guide was waiting for us at the airport.

Thanks again we had lovely and interesting holidays and all the included meals were delicious.

Best regards

Bas and Martina de Vet (- van Deurzen)
Bachrode 3
2717AL Zoetermeer
The Netherlands