Julia Price
Trip

Hi

Would just like to thank you for the great service provided by TNK. We have just returned from a 2 week trip and booked accomodation in three areas through yourselves. In a trip where any thing that could go wrong did, it was great to arrive somwhere and know that at least our hotel booking was hassle free.

Thanks heaps for the great service.

Regrads

Julia

Doreen Neo (from Singapore)
Thank you, TNK Travel

My friend, Poon Ee Ping and myself had signed up for a 10 days customised package with TNK Travel in May 2006. We had enjoyed ourselves a lot. TNK Travel had taken good care of us during our trip. The tour guides were very friendly and helpful. The accomodation we had during our stay throughout Vietnam was good. The lunch catered for us were great too.

I would recommend my friends to sign up with TNK Travel if they go to Vietnam. Thanks once again.

Kurt Ulrich
2 weeks Mekong delta tour and Phu Quoc island

Dear TNK Team, dear Luu vo

I visit in the last 2 years alone or with group tours many times Vietnam.
Last trip in 2007 I fund for the Mekong delta tour a tour operator in Phnom Penh and partner office in Chau Doc, Vietnam.
This tour was very cheap but!!! also very simple in service, accommodations, food and organization!
This year in February I had a group of 10 Swiss guests and I was happy to here from TNK travel agency in Saigon.
The secretary Luu vo was a great organizer and she send me quickly a package of a tour around the Mekong Delta during 2 weeks.
We had our private guide Mr. Ky, a friendly Vietnamese. He had doing for us the best job and he show us beautiful famous places away from the big tourist groups.

Two destinations was not so good standard and could be better for next time!
We would enjoy in Can Tho one night in homestay leaving but the bungalows was not only very old, there was not clean and during the night we had no water!
A similar situation we fund on the island Phu Quoc in the Tropical Resort. One of the nicest place so close to the beach under a lot of palm trees, but the quality of the bungalows was less then medium.

Anyway all of my guests enjoy this Vietnam trip and we can recommend TNK one of the best tour operator in Vietnam.

Thanks so much. Kutschi

Janis Lindblom
Return trip to HCMC

We have just returned from our second trip to Vietnam. This trip we only had 5 nights in HCMC and surrounding areas. We took two of our friends with us and again used the excellent services of TNK Travel and their fantastic team. Our tours were wonderful, our days flew by filled with great information, delightful eating experiences, wonderful sights and a truly amazing time was had by each one of us! Thank you TNK and we can't wait to return once again.

John Chiles
Vietnam & Cambodian Tour II

Dear Mr. Dzung

We would like to express our appreciation for TNK's efforts to make our trip to Vietnam and Cambodia so enjoyable. Of our many trips since 2002, this one has been the best. Some of that is due to the attraction of the two countries. But a bigger reason is the treatment we received from your company.

All of our hotels were comfortable, and even somewhat luxurious for a couple that usually stays in bed and breakfast type accommodations. Very good meals in excellent dining establishments.

Our guides deserve most of the credit for the success of our trips. They looked after us from pick up to departure. They ensured that we visited sites at the right time to avoid most of the crowds and avoid the hottest time of the day. They varied the itinerary periodically, with our consent, to ensure that we saw the most desirable attractions, They were well informed about the history and stories of the attractions. They moved us along to cover the itinerary without us feeling that we were being rushed. We always felt that we had any time we wanted to wander through the sites according to our interest.

Although the guides were probably the strongest feature of a very well organized and professionally run tour, their one weakness was their English pronounciation. It was difficult at times to understand the message because some words were pronounced differently from what we are used to hearing. On the whole, however, that was a minimal limitation.

A special thank you for providing us with the document permitting us multiple visits to Vietnam. We had arranged for our visas to Vietnam, although you had offered to do so. However, enroute home, when we and presented our passports with single entry visas to the ticket agent at the Siem Reap airport in Cambodia, we were advised that we needed multiple visit visas in order to obtain a boarding pass for our flight to Hochiminh City, Even though we had advised you that we would be obtaining our visas on our own, your thoughtfulness and thoroughness in providing the multiple visit authorization saved us a lot of grief. This incident brought home to us more than anything else, TNK's level of professionalism and concern for its customers.
There are many other things that we could add to illustrate how well we were looked after by your company. When we first 'discovered' TNK while researching on the internet, our first thought was that this unknown tour company was probably a low budget, high risk venture. You get what you pay for, right? Well, in this case you get more than you would normally pay for - much more. We had been reassured somewhat by a prior TNK traveller who had posted a testimonial on the TNK site, as well as by the timeliness and quality of feedback we received from our e-mail enquires to TNK. However, we still remained slightly skeptical prior to arriving in Hanoi. Within hours of arriving, however, we were reassured that we were in good hands and that we were going to have a marvellous experience. The tour surpassed our expectations.

We wish TNK much success for the future. We expect that your company will eventually displace North American tour companies as the leading choce for tours to Indochina.

Sincerely,

Virjon
Ontario, Canada

kmroberts
Thanks

To the management, TNK travel. (HCMC and Ha Noi)

Recently, I was one of a party of 4 people to visit Vietnam. Our bookings with your company were under the name of Mrs. Jane Rosemary Fowler & party. The "party" consisting of my wife and myself and Jane's husband, Barry.

Jane Fowler belongs to a group of Australian nurses who exchange places with Vietnamese nurses, in order to have an understanding of nursing conditions existing in both countries.

This was Jane's 2nd visit to Vietnam and we were to arrive at the end of her attachment and then go touring together. Jane, being "on-the-spot," was able to arrange hotel bookings for us and told us not to try and book any tours from Australia, as the nurses always used "An excellent local travel agent!" This being TNK!

Having now experienced the services provided by TNK, I must congratulate you on your organisation and agree that it is "Excellent" in all respects.

We enjoyed our tour to the Mekong Delta immensely,- with courier Dong.

The tour to Cau Dai and Cu Chi was just as good,- with courier "Slim Jim!"

In both cases, we were impressed to note that one of the girls from the office came out and stuck signs on the various buses' side windows,- telling which tour each bus was going on. This small touch made things much easier for couriers and passengers to sort themselves out. It is small touches like this that make a big difference to customers!

Special mention must be made of the service provided by Ms Nhu Y at HCMC office.

We had made a rough itinerary of where we wanted to go and what we wanted to see once we left HCMC and handed this to one of the girls in the office, she and 2 others looked at it and decided it needed someone with more experience and so we met Ms Nhu. She knew exactly what was needed and discussed everything with us and then told us to come back at 2:30pm to see the results of her labours! This was a Sunday and when we returned at 3pm, she was still hard at it. We later discovered, while talking to the office girls, that Ms Nhu was supposed to finish at 1pm! She was doing our itinerary and bookings in her own time and it was getting on for 5pm when we finished!!

Her hard work paid off, because everything went exactly to plan. She explained that not all tickets were on hand, but that everything we would need for onward travel would be e-mailed to us at the hotels she had booked for us. This worried us a bit initially, but it worked perfectly!!

She also explained that TNK's Ha Noi representative would contact us with tickets etc for our tours from Ha Noi and to Laos.

Mr Chung, at Ha Noi, came to our hotel. He went through our itinerary with us and made some excellent suggestions which we adopted with thanks. He said that we didn't want to be wandering around trying to get transport from the railway station at Lao Cai up to Sa Pa and he'd organise that and for the same taxy to collect us for the return trip later on. In due course, he escorted us to the station, led us to the train and our carriage and to our sleeping compartment. He would meet us at Ha Noi station on our return, take us back to our hotel for breakfast and make sure that our transport down to Ha Long arrived on time. When, a few days later, we arrived back from Ha Long, he came to our hotel and gave us our airline tickets for Laos and our vouchers for our hotels.

Both Ms Nhu and Mr Chung went above and beyond the normal course of duty to make our travels a smooth and hassle-free experience and we thank them for their efforts on our behalf.

You must be congratulated on your organisation as a whole. We hope that TNK remains a very successful business and does indeed look Towards the Next Millenium!!

Our regards. Mike and Kathleen Roberts. Corowa. Australia

Natalia Ramos
Private Package Tour - Vietnam & Cambodia 21 days

Hi,

Although we didn't contact you directly (your services were booked by Orbita, a portuguese travel agency) we would like to thank you for the excellent 3 weeks holiday that you provided us last March.

The hotels were very good and the homestays exceeded our expectations. The food was just delicious. We had no problem at all in eating vegetarian. The guides and drivers were great, friendly and helpful, especially M. Manh in Sapa, who was incredibly professional and made sure that our needs were met at all times. Although we enjoyed the all trip very much, the tour in Sapa was the one that we liked most.

We were just a little disapointed with the program change made in Cat Ba island. We just stayed overnight there. For some reason (which we couldn't understand) we had to come back to Halong early in the morning instead of doing the long treck in the island. It was a pitty. Cat Ba is so beautiful.

Vietnam will stay in our hearts!

Thank you!

Natalia & Josefina Ramos
Portugal

Ho Dac Nguyen
thank you !

I knew TNK since 3 years.Just one word for those who read this message :You can really trust them !!!!
Special thanks to Mrs Pham Nhu,Miss Thao,M.Duy !!!
Rendez-vous to the next year !

Ho Dac Nguyen

Andrea
Mekong Delta tour (Oct)/ Andrea

Dear Hang
Hello,

Just a quick email to say thank you for arranging this trip. We just got back and it was excellent.
I would recommend your service to my friends and colleagues.
Thank you,

Andrea

Prem Swani
Flight booking / Mr. Swani

Dear Ms Hang Vo!

We finished our Vietnam and Cambodia trip last week and every thing went very well and smooth thanks for your excellent service.
I am enquiring if you do book for Alaska cruise and Rocky mountains trour in Canada for next year 2012.

Best wishes
Prem Swani