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What they say about us?

Janis Lindblom
Indochina Tour

My husband & I have just arrived home to Australia after a sensational three week private/tailored tour to Vietnam, Cambodia & Laos. Our holiday was arranged by TNK Travel & they have been absolutely fantastic! From my first email inquiry to the tour operator staff & the immediate response from Luu Vo with a prosposed itinery. The second contact person was Dac Danh in sales & the bookings of all our hotels, flights, tours & lunches were exceptional. Finally our guides & drivers in all three countries were all excellent (especially "JJ" in HCM and Hui from Hue). They were very professional, knowledgeable & ensured our comfort & safety at all times. It was a stress & hassle free experience from beginning to end which becomes important as we get older. We now have every intention of returning to spend more time in HCM and Hanoi & to visit other towns & villages that we did not get to this time.

We will definitely use TNK Travel again next time as we believe it would be impossible to get better value and service by any other means. We highly recommend!
Thank you all for making this our best holiday ever!

John Chiles
Vietnam & Cambodian Tour II

Dear Mr. Dzung

We would like to express our appreciation for TNK's efforts to make our trip to Vietnam and Cambodia so enjoyable. Of our many trips since 2002, this one has been the best. Some of that is due to the attraction of the two countries. But a bigger reason is the treatment we received from your company.

All of our hotels were comfortable, and even somewhat luxurious for a couple that usually stays in bed and breakfast type accommodations. Very good meals in excellent dining establishments.

Our guides deserve most of the credit for the success of our trips. They looked after us from pick up to departure. They ensured that we visited sites at the right time to avoid most of the crowds and avoid the hottest time of the day. They varied the itinerary periodically, with our consent, to ensure that we saw the most desirable attractions, They were well informed about the history and stories of the attractions. They moved us along to cover the itinerary without us feeling that we were being rushed. We always felt that we had any time we wanted to wander through the sites according to our interest.

Although the guides were probably the strongest feature of a very well organized and professionally run tour, their one weakness was their English pronounciation. It was difficult at times to understand the message because some words were pronounced differently from what we are used to hearing. On the whole, however, that was a minimal limitation.

A special thank you for providing us with the document permitting us multiple visits to Vietnam. We had arranged for our visas to Vietnam, although you had offered to do so. However, enroute home, when we and presented our passports with single entry visas to the ticket agent at the Siem Reap airport in Cambodia, we were advised that we needed multiple visit visas in order to obtain a boarding pass for our flight to Hochiminh City, Even though we had advised you that we would be obtaining our visas on our own, your thoughtfulness and thoroughness in providing the multiple visit authorization saved us a lot of grief. This incident brought home to us more than anything else, TNK's level of professionalism and concern for its customers.
There are many other things that we could add to illustrate how well we were looked after by your company. When we first 'discovered' TNK while researching on the internet, our first thought was that this unknown tour company was probably a low budget, high risk venture. You get what you pay for, right? Well, in this case you get more than you would normally pay for - much more. We had been reassured somewhat by a prior TNK traveller who had posted a testimonial on the TNK site, as well as by the timeliness and quality of feedback we received from our e-mail enquires to TNK. However, we still remained slightly skeptical prior to arriving in Hanoi. Within hours of arriving, however, we were reassured that we were in good hands and that we were going to have a marvellous experience. The tour surpassed our expectations.

We wish TNK much success for the future. We expect that your company will eventually displace North American tour companies as the leading choce for tours to Indochina.

Sincerely,

Virjon
Ontario, Canada

David Murray
Dear Dzung

Dear Dzung, Just a short note to thank you for the excellent trip you arranged for us during November of this year. All guides were excellent and the service your company provided was of the top order. Our only criticsm would be that some of the hotels provide standard, rather than superior rooms. On our next trip to your delightful country we will most definately call on your services but will use 4 star hotels. We will also recommend your agency to our many friends who I'm sure will be heading to Vietnam over the next few years.

Mr.Karen Isobel Podolsky
Thank you to Kim Cuong

Dear TNK Travel,

This note is to thank you for the wonderful services you provided on our recent visit to Vietnam.

We especially want to thank Ms. Kim Cuong. She was friendly, knowledgeable, and very helpful. We were very happy with the itinerary she prepared for us. She helped us get a flight back to the U.S., even though it was not part of her job, and we appreciate that. The other people in your office were very good, too.

Please let Ms. Kim Cuong know that we were happy that she could help us, and that we would recommend TNK Travel to anyone who will be coming to visit Vietnam.

Sincerely,
Karen Isobel Podolsky and Joan Renee Sinclair

Mark Mulder
Reflections

We have just returned from Vietnam and had a wonderful time. We spent five days in HCMC and five in Hanoi. The sights, sounds and smells were a great experience. Many thanks to TNK travel and Mr Vu who helped organise the Halong Bay 2 day/1 night cruise. They also organised accomodation, at a price way cheaper then what we could manage.

Again, many thanks,and we would recommend TNK to anyone.

Mrs Isabella Hansson
vietnam highlights tour
I would like to thank you for organising our wonderful trip to Vietnam in July 2006. Your guides and drivers were superb and the service you provided was excellent. We feel so lucky to have spent time in your country and have seen so many marvelous sights that will stay in our hearts for ever. Your company offers excellent service and I recommend anyone thinking of travelling to Vietnam to travel with you. A special thanks to Do our guide in Hanoi for the wonderful experience of Halong Bay.

Shaun McCree
Cambodia Exclusive 5-day tour

Dear Nhu Y,

After our initial misunderstanding over payment (my fault entirely), I would like you to know that the tour went excellently. A friendly & helpful guide in Phnom Penh made our day both pleasant & informative, even if we were rather devastated by the Killing Fields & S21. Although they are hard to take, we think everyone should see them to understand what happened in Kampuchea. Our guide in Siem Reap, Marouan, & his driver were if anything even better and our trips around the Angkor complex were absolutely unforgettable. The Hotel Salina in Siem Reap was good value for money, despite being the cheapest available but we were a little disappointed with the Princess in Phnom Penh where we found the food rather poor & the staff rather disinterested. We recognise this is also the cheapest option but clearly does not match up to the budget hotels we stayed in throughout our 4 weeks in Vietnam. Our only small problem was that the advertisement on your website suggests lunch is provided everyday although, on checking your acknowledgement, it was not listed. Perhaps someone could correct the website.

Joel Ng
Vietnam travel services

Dear Mr Dzung Trinh,

our group will like to thank you and your team for the memorable trip in Ho Chiminh city.

JJ (our tour guide) was good and responsible, he took special care of the old and kids well.

Will sure recommend TNK Travel to friends visiting Vietnam.

Joel Ng
Singapore

Annikki and Pierre
Indochina Customized Tour ( Nov 11th 06 ) /Mr. Pierre Herbert / Tour Report from Pierre

Hello Mr Dac Danh,

Annikki and I hope you are very well and we wish you, according to our western calendar, a very Happy New Year for 2007 and a lot of success for TNK Travel.

We came well home thru Malaysia and have been very busy since. But we promissed you a short report and comments on our beautiful trip thru your country and the two neighboring ones. Here it is:

First we must thank you again for a well organized tour, showing many highlights. Also, we have to confirm that the tour guides you selected for us have been very punctual, very friendly and had sufficient knowledge of the place and customs to make us enjoy every day.

Nhi for the Mekong Delta, Heng for Phnom Penh, Phin Borey for Siem Reap, "Jack"for Houen Xai to Loang Prabang, Khamtam in Vientiane, Tranh in Hanoi, Thinh in Lao Cai, Huy in Hue and Tong in Ho Chi Minh City, all have been doing an excellent job.Some were very knowledgeable in history like Phin Borey and Huy, which is always very appreciated by us.

The hotels were confortable enough. Luxury is not what we wanted but being in a genuine local environment. But in Chau Doc, the Ben Da Nui Sam Resort was situated in front of the loudspeaker broadcasting political news at night and early in the morning, which made resting impossible. In the early morning, at breakfast, the staff was bringing a very frugal breakfast and refused to bring a second cup of coffee...That hotel we cannot recommend. In Vientiane, the Lane Xang hotel is old and we got a small, rundown room. We called the agent Max and he rectified for a Superior room. In Ha Noi, the Army Hotel was OK but a bit "cold"! All hotel were situated at convenient distance from points of interest, so that was a plus.
We can especially recommend the Asia Hotel in Hue for its friendly atmosphere, its situation on the Perfume river, its comfort and breakfast.
Pakbeng Lodge on the Mekong is also to be recommended for the same reasons.

Meals were mostly adequate, some excellent like the ones on the Huong Hai junk on the Ha Long Bay.

Otherwise, we have the following recommendations:

1. In the Mekong Delta, a visit on one of the Cai Rang Market boats would be very interesting to speak with the boat people and see how they organize their living onboard.

2. In Ankor, before entering the temple area, we had to wait on line 1 1/2 hour (taking a pass photo and making the day pass). If the visitor was told in advance to bring one pass photo, it would speed up the entry.
Also in Ankor, you may forget the sunset at Phnom Bakheng because the crowds are too big now and the lookout totally disorganized.

3. In Ha Long, the crowds are also big now and...nearly 200 junks departing at about the same time...!!!
Unless the captain of your junk is given instructions to avoid the crowd, your visitors will be soon on line or in a pack to visit anything. We interviewed several locals and captains. Alltogether, there are nearly 600 junks now!

In a summary, we really enjoyed both the way Mr Dzung Trinh, yourself and your staff organized and followed up our tour, how you friendly treated us as customers, we met many other friendly persons along the trip, we discovered the sceneries and features of cultures that made our tour a permanent emotion that we still enjoy.

We wish you much success for this year!

Kind regards to you, to Mr Dzung Trinh and your staff.

Pierre and Annikki

Jeff Elliott
Feedback on Mekong Delta Tour

My daughter and I joined a tour of the Mekong delta aboard the Le Cochinchine during the early part of June.

We very much enjoyed the trip, the accomodation on board was very good (we appreaciated the air conditioning!)

The food was good and the staff were very friendly and helpful.

Overall, it was a fantastic expereince which was well organised and executed. I would not hesitate to use your services again.

Regards

Jeff Elliott

 
Tourism Information Search: Hotel Travel
Mekong Magic Tour
6 days / 5 nights

Laos Travel Tour HotelDay 1: Arrival - Vientiane

On arrival in the Laos capital of Vientiane, you will be met and transferred to your centrally located hotel. Vientiane is a charming and fascinating capital, with an interesting mix of Lao, Thai, Chinese, Vietnamese, French, and American influences. After a short rest, we start visiting the major sights of the capital; including Wat Sisaket, the oldest temple with thousands of miniature Buddha statues, and the former royal temple of Wat Prakeo, which previously housed the famous Emerald Buddha Image. Enroute to Lao's national icon, the precious and sacred structure of That Luang Stupa, you will have the opportunity to take some pictures of the imposing Patuxay Monument, which is known as Vientiane's own Arc de Triumph. The Mekong river side is the perfect place to end the day and admire the sunset. Overnight in Vientiane

Day 2: Vientiane - Luang Prabang ( B ) 

Laos Travel HotelToday, we transfer to the airport for the short flight to Luang Prabang, which is perhaps the best-preserved traditional city in Southeast Asia. After checking into your hotel, we visit the impressive stupa of Wat Visoun and the shrines of Wat Aham and Wat Mai, we then climb up to the top of Mount Phousi to explore the sacred, gilded stupa as well as have a beautiful view of the city and the Mekong River at sunset. From there, we explore the Night Market, where you can browse a lovely selection of handmade textiles made by the local people and hill tribes surrounding Luang Prabang. Overnight in Luang Prabang

Day 3: Luang Prabang - Khouangsi Waterfalls ( B )

Laos Travel HotelAn optional early start gives you the fantastic opportunity to participate in the daily morning rituals of saffron-clad monks collecting offerings of Alms (often in the form of sticky rice) from the faithful residents. This tradition is very unique in Laos, being the only Buddhist nation still preserving the ritual. After breakfast, we'll visit the former Royal Palace, now a National Museum (closed Tuesdays) where you will find ornate, gilded and brocaded reception rooms, as well as artefacts including the Prabang, a large holy image, which was given in the 14th century by the Khmers to King Fa Ngum. We also have time to explore the Central Market, before we drive to visit the Hmong hill tribe at Ban Nam Ouay, and also Ban Ou, a village famous for its cotton production. We then spend the remainder of the day at the beautiful Khouangsi Waterfalls, where the water tumbles 60 meters over multi tiered limestone formations into a cool and clear pool, this makes a refreshing escape for when the heat becomes unbearable. Overnight in Luang Prabang

Laos Travel HotelDay 4: Luang Prabang - Pak Ou Cave - Pakbeng ( B , L , D )

Heading out of the town, we take a cruise upstream on the Mekong River, which also gives us a beautiful view of the tranquil countryside as well as an interesting visit to the mysterious of Pak Ou Caves, two linked caves crammed with thousands of gold lacquered Buddha statues of various shapes and sizes left by pilgrims. Along the way, we stop at the village of Ban Xanghai, where they make local rice wine. We then continue our boat trip to the atmospheric riverside town of Pakbeng. The Mekong was once the only major transport route in the country, Pakbeng, being the halfway point on the Mekong River between Luang Prabang and Houei Say, developed as an overnight stop for many traders traveling along the river. This scenic and authentic river cruise has been described as a once in a lifetime experience. We will reside in Pakbeng overnight

Laos Travel HotelDay 5: Pakbeng – Houei Say ( B , L )

After breakfast, we will visit the local market where many hill tribe people converge from the outlying valleys and hillsides to sell their goods and buy provisions. Upon leaving Pakbeng, we re-embark on our boat for the second leg of our journey toward Houei Say, which is close to the famous Golden Triangle. The cruise is long, but the unequalled, tranquil river scenery will make this an interesting day. Overnight in Houei Say

Day 6: Houei Say - Thailand ( B )

The surrounding areas of Houei Say are home to 34 ethnic minority groups, the second most ethnically diverse province in Laos. After an enjoyable visit to the Lu hill tribe people at Ban Namkeung, we take a short drive to the border gate for Chiang Khong, Thailand. The tour ends at the Lao-Thai border

Laos Travel HotelNote: The above prices are excluded peakseason from 22 Dec - 03 Jan and special event New Year Eve, X,mas Eve…

Tour price includes:

  • Transportation in private air-conditioned vehicle
  • Domestic air ticket with airport tax: VTE-LPQ (US$80/pax)
  • Accommodation in twin shared room
  • Boat trip as stated in above sights
  • English speaking guide (each city)
  • Admission fee to indicated sights
  • Meals: as stated in above sights
  • Gov't tax and service charge
  • Luggage handling and drinking water

Tour price excludes:

  • Visa stamping fee on arrival
  • Int'l airport departure tax
  • Int'l air tickets to / from Laos
  • Travel Insurance in all kinds
  • Single room (quoted separately)
  • Tip, drinks, personal expenses and others 

Location First Class *** Superior **** Deluxe *****
Pakbeng Pakbeng Lodge  Pakbeng Lodge   Pakbeng Lodge
Luang Prabang  Manoluck Hotel Villa Santi Hotel or Resort  Maison Souvannaphoum 
Vientiane  Inter City Hotel   Green Park Boutique Hotel Settha Palace Hotel
Houei Say Thavesinh GH Thavesinh GH Thavesinh GH

Cabin GradePrice in party ofSingle SupplementReservation
2 pax3 - 5 pax6 - 9 pax
First Class *** $ 1200 $ 940 $ 720 $ 145 Book now
Superior **** $ 1305 $ 1045 $ 825 $ 250 Book now
Deluxe ***** $ 1385 $ 1130 $ 905 $ 320 Book now
(Seasonal prices apply and will be confirmed when booking! All rates are quoted in US$/person)

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