Susan Cook
Thank you from Canada

Hello Ms. Luu Vo,

Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.

Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.

We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.

At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.

I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.

The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.

The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.

To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.

I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.

Kind regards and hugs,

Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0

Thom Stephens
Thank you! (from Thom Stephens)

Hello,

I arrived back in the U.S. last night and wanted to send you a quick email.

Our trip to Vietnam was fantastic. Thank you very much! Everything was perfect-even the weather was beautiful while we were there.

The hotel was great, the tours were very good and Mr. Ha and Mr. Kong (driver) were very polite, punctual and informative.

Everything you arranged was perfect and I will be recommending TNK Travel to anyone traveling to Vietnam in the future.

Best regards / Mit freundlichen Grüßen

Thom Stephens

Sascha
trip to Vietnam with TNK

Me and my wife were looking for accomodation and some trips around Ho Chi Min, Mui Ne and Me Kon River.

We are currently in China and it was quite dificult to arrange everything from Shanghai. So I searched the web and found TNK. Those guys replied inmediately with detailed plan for Vietnam round trip and very good prices.

You always have doubts when you contact people you don't know. You never know if they are going to give you what they promise or not. But with TNK it went all good from the begining. They answerd all my emails with questions about the country and the trip. And once we arrived there they delivered an outstanding service. We got everything we asked for.

We were picked up, and were driven everywhere in a personal car with A/C which was very pleaseing in a hot place like Vietnam.

I will hardly recomend TNK to travel around Vietnam. You will be in good hands! It certainly takes all troubles involving the trip away.

Selina
THANK YOU

Special Thanks to Mr Le Hung Kiet from your Dalat Office
Words cannot express our heartful THANKS to him
Mr Le was very responsible and helpful.

Thank you for your Excellence Service

I would certainly recommend our friends in Singapore
to use TNK Travel if they are going to Vietnam

John Chiles
Vietnam & Cambodian Tour II

Dear Mr. Dzung

We would like to express our appreciation for TNK's efforts to make our trip to Vietnam and Cambodia so enjoyable. Of our many trips since 2002, this one has been the best. Some of that is due to the attraction of the two countries. But a bigger reason is the treatment we received from your company.

All of our hotels were comfortable, and even somewhat luxurious for a couple that usually stays in bed and breakfast type accommodations. Very good meals in excellent dining establishments.

Our guides deserve most of the credit for the success of our trips. They looked after us from pick up to departure. They ensured that we visited sites at the right time to avoid most of the crowds and avoid the hottest time of the day. They varied the itinerary periodically, with our consent, to ensure that we saw the most desirable attractions, They were well informed about the history and stories of the attractions. They moved us along to cover the itinerary without us feeling that we were being rushed. We always felt that we had any time we wanted to wander through the sites according to our interest.

Although the guides were probably the strongest feature of a very well organized and professionally run tour, their one weakness was their English pronounciation. It was difficult at times to understand the message because some words were pronounced differently from what we are used to hearing. On the whole, however, that was a minimal limitation.

A special thank you for providing us with the document permitting us multiple visits to Vietnam. We had arranged for our visas to Vietnam, although you had offered to do so. However, enroute home, when we and presented our passports with single entry visas to the ticket agent at the Siem Reap airport in Cambodia, we were advised that we needed multiple visit visas in order to obtain a boarding pass for our flight to Hochiminh City, Even though we had advised you that we would be obtaining our visas on our own, your thoughtfulness and thoroughness in providing the multiple visit authorization saved us a lot of grief. This incident brought home to us more than anything else, TNK's level of professionalism and concern for its customers.
There are many other things that we could add to illustrate how well we were looked after by your company. When we first 'discovered' TNK while researching on the internet, our first thought was that this unknown tour company was probably a low budget, high risk venture. You get what you pay for, right? Well, in this case you get more than you would normally pay for - much more. We had been reassured somewhat by a prior TNK traveller who had posted a testimonial on the TNK site, as well as by the timeliness and quality of feedback we received from our e-mail enquires to TNK. However, we still remained slightly skeptical prior to arriving in Hanoi. Within hours of arriving, however, we were reassured that we were in good hands and that we were going to have a marvellous experience. The tour surpassed our expectations.

We wish TNK much success for the future. We expect that your company will eventually displace North American tour companies as the leading choce for tours to Indochina.

Sincerely,

Virjon
Ontario, Canada

Edward & Sue McCarthy
Thank you

We are now back home to reality and feel that we would just like to let you know how much we appreciate all the help you and your staff gave us whilst we were in Vietnam, particularly when putting our constantly changing travel plans together. In particular we would like to thank not only you, but also Miss Kim and Nhu Nguyen for your unfailing patience and great sense of humour at all times.

You were recommended to us by our friends in France and we will be doing the same favour to any friends visiting Saigon in the future.

Once again, many thanks for all your help and good luck for the future.

Edward & Sue McCarthy

Hung N. Nguyen
Feed back

Dear Ms Luu Vo,

My family just came back after a wonderful trip in Vietnam last month. Thank you very much for your supports and your well organized tour from Mekong Delta to Dalat, NhaTrang, Hoi An, Hue,Ha Noi and Halong Bay. This is my first time I travel with TNK and I was impressed by TNK staffs, the tour guides. Everything is on schedule. The guides and drivers are very friendly and helpful. They were always on time. We spent most of our time with Mr. Binh in our trip; he helped and took good care of us at all time during the trip. Sometime I felt like he were my body guard. We missed him. Please send him our regards.

Thank you again.
Hung N. and Family

Janis Lindblom
Return trip to HCMC

We have just returned from our second trip to Vietnam. This trip we only had 5 nights in HCMC and surrounding areas. We took two of our friends with us and again used the excellent services of TNK Travel and their fantastic team. Our tours were wonderful, our days flew by filled with great information, delightful eating experiences, wonderful sights and a truly amazing time was had by each one of us! Thank you TNK and we can't wait to return once again.

Shaun McCree
Halong Bay - Huong Hai Junk

Went in middle of February 2008 when the weather was bitterly cold & misty. This was a real shame as everyone agreed it would have been a fabulous two days otherwise.

Julia Price
Trip

Hi

Would just like to thank you for the great service provided by TNK. We have just returned from a 2 week trip and booked accomodation in three areas through yourselves. In a trip where any thing that could go wrong did, it was great to arrive somwhere and know that at least our hotel booking was hassle free.

Thanks heaps for the great service.

Regrads

Julia