Susan Cook
Thank you from Canada

Hello Ms. Luu Vo,

Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.

Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.

We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.

At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.

I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.

The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.

The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.

To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.

I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.

Kind regards and hugs,

Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0

kete gocedenio
Thank you for a wonderful experince with my family

Hi Dzung Trinh,

As a photographer, I have been travelling South East Asia for 17 years. I have been to vietnam many many times. However this was the highest rating I can ever give to a Vietnam tour operator. I would give a Double A for satifaction index. Worth mentioning is Luc, the tour guide with us to Sapa. Although new in the guide tour business, he really take time to see that we are taken cared of. He eat only when he sees we are well seated. Prompt and courteous, he is always there when needed. The hotel staff in Hanoi are also great. Very courteous and accommodating.

I would like to say that the pinnacle of our journey is the surprise New Year's dinner in a cave in Halong bay. We were all taken aback with the setting, live musician, candle light dinner. It is simply magica. The 7 piece acoustic band played really well ( I was a sound engineer in London )

I am glad the tour turned out extremely well because I have hesitant in the beginning as I don't know your company. Definitely I will recommend your company to our friends.

Once again, thank you for a wonderful experince with my family.

Regards,

Kete Go Cedenio

Hung N. Nguyen
Feed back

Dear Ms Luu Vo,

My family just came back after a wonderful trip in Vietnam last month. Thank you very much for your supports and your well organized tour from Mekong Delta to Dalat, NhaTrang, Hoi An, Hue,Ha Noi and Halong Bay. This is my first time I travel with TNK and I was impressed by TNK staffs, the tour guides. Everything is on schedule. The guides and drivers are very friendly and helpful. They were always on time. We spent most of our time with Mr. Binh in our trip; he helped and took good care of us at all time during the trip. Sometime I felt like he were my body guard. We missed him. Please send him our regards.

Thank you again.
Hung N. and Family

Terry Leach
Re: Mekong Delta and Cu Chi tunnel tour

Dear Luu Vo

we are now back in Australia with many wonderful memories of our exciting trip to Vietnam.We wish to thank you personally for assisting us and organizing 2 tours whilst we were in Siagon. The trip to Mekong delta was an absolute highlight,a wonderful,skillful driver,Mr Hung and a most informative and capable guide Huy enabled us to have many great experiences.

Also the lady at the front desk who assisted me in printing out our boarding passes for the next day flights to KL and Melbourne was wonderful and most cooperative. It all added up to a memorable experience which we have no hesitation in recommending to other travellers.
Many thanks and Kind regards to all at TNK Travel

Terry and Deirdre Leach

Shaun McCree
Halong Bay - Huong Hai Junk

Went in middle of February 2008 when the weather was bitterly cold & misty. This was a real shame as everyone agreed it would have been a fabulous two days otherwise.

Annette - Taipa Area School, NZ
Holiday in Vietnam

I recently spent time in HCMC and surrounding areas on a school history trip which had 10 travellers on board. We searched the web and found AnAn2 hotel, (whom we booked a few days) they forwarded our itinerary ideas to TNK Travel. Within a short time and some emails between TNK & us, we had our itinerary set with a budget direct from Vietnam which could not be beaten in NZ. Arriving at the airport we met our fabulous tour guide. He had so much information and answered all of our questions in English. He was never late and offered us a few extra stops and changed a few things as we wished. Vietnam is a most extroadinary place to visit the people have big hearts, and nothing is too much trouble as we dsicovered at the hotels and restaurants we visited which had been booked by TNK. The food was delicious whereever we were. TNK's driver got us from A-Z without a hitch in a country where driving would be a challenge for most visitors. When outside HCMC TNK had other tour guides to meet us, equally with plenty of information on the area we were visiting, I would recommend both TNK Travel and AnAn2 hotel (which is right next door) to anyone visiting Vietnam. They are situated in the heart of District 1 HCMC where there is an array of street life 24/7. We had a great trip and I would like to return.

Stuart Wilson and Ronnie Maguire
Thank you very much

We used your company's services during a tour of Vietnam from 14th February to 1st March. This is just a short note to thank everyone in TNK, our guides, drivers, and the backroom staff at your office in HCMC for giving us one of the best ever holidays we have ever had. Everyone we met was helpful, could not do enough for us and treated us like royalty. It was great experience. Thank you very much We have some pictures that we promised we would get to Binh on our return. We have not forgotten, but will sort this out soon.

Stuart Wilson and Ronnie Maguire

Rainer Passon
Tailormade trip to VIetnam & Cambodia

booked a tailormade trip Hanoi - Angkor Wat - Saigon with TNK; perfectly organised and all in all just great.

Go TNK !!

Sascha
trip to Vietnam with TNK

Me and my wife were looking for accomodation and some trips around Ho Chi Min, Mui Ne and Me Kon River.

We are currently in China and it was quite dificult to arrange everything from Shanghai. So I searched the web and found TNK. Those guys replied inmediately with detailed plan for Vietnam round trip and very good prices.

You always have doubts when you contact people you don't know. You never know if they are going to give you what they promise or not. But with TNK it went all good from the begining. They answerd all my emails with questions about the country and the trip. And once we arrived there they delivered an outstanding service. We got everything we asked for.

We were picked up, and were driven everywhere in a personal car with A/C which was very pleaseing in a hot place like Vietnam.

I will hardly recomend TNK to travel around Vietnam. You will be in good hands! It certainly takes all troubles involving the trip away.

Mr. Barry Gannon
ADAA Reunion and trip to Ha Noi
Danh

Just a short note to say thank you for your very professional services provided to the Australian Air Dispatch Association (ADAA) reunion in Saigon and the tours you arranged for us during the two weeks we were in Vietnam. The guides were very good and spoke good english which assisted us very much, they were very knowledgeable about the country and its people. Your charges for the services provided were very modest and much better than those offered by companies based here in Australia.

Should you require I am happy to post you a letter from the ADAA recommending your services to anyone who may be interested.

Again our thanks for your services they were excellent.

Barry Gannon