marianne Kant-Schaps
Mekong Delta tour 2 days/1night Aug 9th -10th 2011

Dear Luu Vo!

At the end of our Vietnam travel I would like to thank you very much for the organisation of our Mekong Delta tour, which was really a great pleasure for our family. It was also a pleasure to meet your local guide and to see so many interesting spots of your beautiful country.

Best regards, Marianne Kant

Hagit & Yaacov Stottland
Thanks for the Trip

Dear Dung Trinh,
Ruth, David, Hagit & myself (Yaacov), would like to thank you for arranging one of the most enjoyable trips for us in Vietnam and Cambodia.
The guides were good and your efforts and dedication were highly appreciated.
Promise you we will not forget Vietnam and Cambodia not only for the countries, but also due to the honest and fair treatment we got from you.
We will forward your contact details to our friends who wish to travel to Vietnam & Cambodia and also put recommendation in the Israeli WEB site for travelers with high references for well appreciated travel agent.

Thanks & Happy New Year,
Ruth & David Raz
Hagit & Yaacov Stottland

NGUYEN KINH DOANH
EXCELLENT WEBSITE FOR TRAVEL TO VIETNAM

THIS IS OUR 8th TRIP TO VIETNAM. WE ARE FORTUNATE TO KNOW YOUR TNK TRAVEL WITH VERY INFORMATIVE WEBSITE ON TOURISM.

ON NOVEMBER 20, 2006, WE WERE ALSO HAPPY TO TAKE PICTURES OF PRESIDENT GEORGE BUSH'S MOTORCADE AT THE CORNER OF NAM KY KHOI NGHIA AND VO VO VAN TAN. THE EXCLUSIVE PHOTOS ARE IN OUR WEBSITE WWW.NGUYENKINHDOANH.COM.

THANK YOU SO MUCH TNK TRAVEL AND WE WISH YOU THE BEST OF LUCK IN YOUR ENDEAVORS.

PLEASE WRITE IN OUR GUEST BOOK TOO.

NGUYEN KINH DOANH
1905 S WESTERN AVE., SUITE 7
LOS ANGELES, CA 90018
CELLULAR (213) 361-7929
E-MAIL: doanh1@sbcglobal.net

Mrs Isabella Hansson
vietnam highlights tour
I would like to thank you for organising our wonderful trip to Vietnam in July 2006. Your guides and drivers were superb and the service you provided was excellent. We feel so lucky to have spent time in your country and have seen so many marvelous sights that will stay in our hearts for ever. Your company offers excellent service and I recommend anyone thinking of travelling to Vietnam to travel with you. A special thanks to Do our guide in Hanoi for the wonderful experience of Halong Bay.

Andrew & Jane Pitt
Feedback

This is some feedback from our trip to Vietnam.

* Ms Luu Vo - excellent, very keen to help and accommodate us.

* HCMC tour & Mekong Delta - excellent. Tam was a very good guide and is obviously proud of his country and its heritage. Our driver/s were also excellent.

* Hue and Hoi An - our guide Lam, was a very nice person, but his pronounciaton of English was poor and he was difficult to understand. Content of the tour was good and driver was excellent.

* Hanoi - Accommodation was the poorest of our tour, but it was only for one night and it was almost like living in a tube house. Our guide, Long, was excellent.

* All transfers were very good and flights with Vietnam Air was excellent.

* Lunches - they were very good. Two were much the same (Elephant ear fish) and they were both in the Mekong, but they were all of a high standard.

* Cu Chi tour - for my wife, this was a highlight and it was everything she could have wished for because she teaches Vietnamese history.

We were very happy with your service and would have no hesitation in recommending your services to other travellers.

Sincerely

Andy & Jane Pitt

The Kane family
A wonderful experience with TNK travel (January 2009)

Our family of 4 just came back from first ever trip to Vietnam (18 days). We chose TNK Travel and it was a great trip. I wanted to thank TNK and to share our experience with future prospective travelers.

We started the planning almost a year ago. I must say we were hesitant at first and concerned about choosing a reliable travel agency. I read a lot on the internet (e.g. tripadvisor .com) before identifying a few prospective travel agencies. I then asked for an initial quote from my top 3 choices. TNK was the middle quote but what I liked about them was the level of detail in their initial proposal. I then looked at their guestbook and selected 17 people worldwide who recently travelled with them and emailed each of them to ask about their experience. Every single one of them responded and all were very positive about TNK. This made me comfortable with the idea of having to send money upfront to book a trip in an unknown country where I would have no recourse if dealing with an unethical company. With TNK, everyone assured me that once an itinerary is finalized, the company will do whatever is needed to deliver on its promises and to make it a pleasant experience, and they sure did in our case.

Over the following month, I exchanged several emails with Mr. Dsung Trinh, the Managing Director, to modify the original proposal based on my research about the sites we wanted to see. For example, we removed Sapa from the itinerary because the Northwest is quite cold in January, but added Phu Quoc Island instead. In the end, we agreed on a price for the revised itinerary, and I paid the customary 30% deposit by credit card (with a 3% fee). From that point-on, I dealt with Mr. Dac Dahn in their operations department who always promptly answered my numerous enquiries via email, and sent me hotel vouchers and e-tickets confirmation from air travel within Vietnam, as well as the invitation letter for the Visa. Fast forwarding to the end of the year when our trip began:

We landed roughly on schedule in Hochiminh on Dec. 31st in the evening and had to wait an hour or so (not ideal after a long flight from the U.S.) to get our visa on arrival ($25 per person in cash). Once we exited immigration and customs, our guide (J.J.) and driver were there to greet us with a sign bearing our name. They took us to our hotel. Because of the traffic, we ended up being in the center of the city near the cathedral at midnight, surrounded by thousands of motorcycles ringing their horns when the near year arrived (quite a cultural experience). From there on, the entire trip was very pleasant (I will post details on the hotels on tripadvisor.com). We visited Saigon (and stopped by the TNK office to pay the balance of the trip), the Mekong Delta, Phu Quoc, PanThiet/Mui Ne, Da Lat and Nha Trang by private van and boats with J.J. (who was excellent, paying attention all the time to what we liked and making sure we would always have it). We almost missed the speedboat from Rach Gia to Phu Quoc, because the itinerary was 30 minutes off. As a result, we couldn’t have a scheduled lunch, but TNK compensated us with an excellent previously unplanned dinner in Hue. J.J. ordered a van with more legroom when we returned from Phu Quoc to HCMC (we flew back), arranged for a small canoe to pick-us up and take us to our hotel in Cantho where we were stuck in traffic on the way to the ferry, etc…Then we flew to Danang and were greeted by our new guide Tui (Mr. Dac Dahn had kindly arranged for French speaking guides at the other locations at our request), and from there visited Hoi An, My Son and Hue, Tui was excellent as well, very knowledgeable and helped us solve an issue we had with a tailor-made suit. In Hoi An, the reservation was not a river view room, but after contacting Mr. Dac Dahn generously agreed to pay the difference and we were upgraded accordingly (we had insisted on 2 deluxe rooms with sea/river/lake views everywhere) and I had not noticed it was not the case at that location. We then flew to Hanoi which we visited with our last guide (Mr. Lan, who was OK but not as good as the first 2), and went from there to Halong Bay for a memorable 2-day cruise, then flew back to HCMC, stayed overnight near the airport and had an early morning flight back to the U.S. On returning to HCMC, no driver was there to greet us, we were told after we called the agency that he was stuck in traffic due to an accident. We took a taxi to the nearby hotel, and the driver who picked-us up in the morning for our return flight to the US. reimbursed us more than we had actually paid for the taxi. We didn’t have to pay a departure tax, it was apparently already included in our plane tickets.

Overall, a great trip thanks to the logistics, efficiency and professionalism of the TNK staff and agents. Food was excellent (though too copious for us, we always have festive lunch menus booked by TNK with 6 or 7 courses in nice restaurants (included in the price), nice buffet breakfasts in most hotels. The only problem (which is beyond TNK’s control) was insufficient hot water in many hotels for two people to take showers one after the other), a really bad road with big holes when exiting MuiNe to go to Da Lat and a third guide in the north who took us to a number of expensive stores along the road when we saw much cheaper prices elsewhere (we suspect he had a kick-back from these stores (but to his credit, he advised us to see the anthropology museum in Hanoi instead of a couple of extra pagodas, which we really enjoyed). Other than these minor opportunities for improvement, we had great hotel rooms with very nice views (important to us), good weather, good food, good guides and drivers (who seemed satisfied with the tips we gave them), and we were taken to all the places agreed-to on the itinerary. For those who do not feel adventurous enough to be on their own in Vietnam, we do strongly recommend TNK travel as an ideal, reasonably-priced solution. You can count on them for a memorable and pleasant trip. One final comment, although you can pay everything in Vietnam in US dollars or Euros, prices are cheaper if you pay in Dongs (local currency, FX at 17.3 VND/USD on the average during our trip, calculated at 15 by the stores if you pay in USD). Also a word of caution, Vietnam Airlines only allows 20 kg for a checked suitcase and 7 kg for a carry-on so travel light……

If you are thinking of going and have any question about our experience, don’t hesitate to contact me at dkane@mmm.com.

Our sincere thanks to MM. Trinh, Danh and the entire TNK staff for a wonderful trip. The Kane family (Austin, TX, USA)

Chuck Valen
Thanks again for taking good care of us.

Mr. Trinh – I would like to thank you and the TNK staff for the great visit we had to Viet Nam.

Both Phi and Thanh were outstanding tour guides during our visits to My Tho, Saigon, Phan Thiet, Nha Trang, and Da Lat.

I will certainly refer my family and friends (mostly US veterans) to TNK for future travel requirements in Viet Nam.

Thanks again for taking good care of us.

Sincerely,

Chuck Valen

Dirk Ameer
Thanks so much !! (Viet Nam package tour Ameer)

Dear Ms Luu Vo,

we are back from Vietnam now and I would like to let you know that you and your colleagues planned one of the nicest holiday for us we ever had. We enjoyed so much Vietnam and all the friendly people and fantastic places in your wonderful country. A special thank you we wanted to say to our three tour guides. All were exceptionally friendly and helpful and provided us with a lot of useful information.

The mixture of beach, culture, city life, nature and history was fantastic and we have the feeling we learned a lot about Vietnam in just 3 weeks.

We would like to let you now that especially Eden Resort on Phu Quoc and Life Resort in Da Nang were really nice hotels. Last one with exceptional good food. We were unhappy just with just one hotel, Hoi An hotel. It is very noisy, we didn`t sleep two nights. There is a big construction going on, so also during day you cannot stay there. We recommend not to book it for other guest.

We will come back to Vietnam for sure again.

Two friend of us, Attila and Bernadette from Hungary with their parents will come to Vietnam shortly. We had a great evening last Sathurday when we showed them hundreds of Vietnam photos. They asked for your contact data and they will mail you short term. Please help them as much as you helped us.

Thanks so much and best regards,

Dirk, Kim, Fabian, Finn and Hannah Ameer

Jerry&Leslie Beilman
Vietnam Tour
Thank you for the great guides you provided, we had a wonderful time in vietman and even though we had some problems we were extremly happy with our tour from saigon to hanoi we will be back for sure.

Garth
TNK
Tnk provided me with flawless service. As an American travelling alone in Viet Nam I was a little nervous before my departure, but the entire staff was very kind to me - always making sure that I was comfortable, informed and where I needed to be on time. Highly recommended both for price and quality of service. -G