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Mr.Karen Isobel PodolskyThank you to Kim Cuong
Dear TNK Travel,
This note is to thank you for the wonderful services you provided on our recent visit to Vietnam.
We especially want to thank Ms. Kim Cuong. She was friendly, knowledgeable, and very helpful. We were very happy with the itinerary she prepared for us. She helped us get a flight back to the U.S., even though it was not part of her job, and we appreciate that. The other people in your office were very good, too.
Please let Ms. Kim Cuong know that we were happy that she could help us, and that we would recommend TNK Travel to anyone who will be coming to visit Vietnam.
Sincerely,Karen Isobel Podolsky and Joan Renee Sinclair
Liz LalorExcellent Service
My husband & I have just returned from a trip to Vietnam & Australia. I came across TNK via the www and booked my internal flights, taxis, and accommodation around Vietnam with this company. I am pleased to say our trip went very well and TNK delivered all it promised. I found the company easy to communicate with and very efficient. I plan to return to Vietnam next year and will use TNK again...thanks!
Ho Dac Nguyenthank you !
I knew TNK since 3 years.Just one word for those who read this message :You can really trust them !!!! Special thanks to Mrs Pham Nhu,Miss Thao,M.Duy !!! Rendez-vous to the next year ! Ho Dac Nguyen
kete gocedenioThank you for a wonderful experince with my family
Hi Dzung Trinh, As a photographer, I have been travelling South East Asia for 17 years. I have been to vietnam many many times. However this was the highest rating I can ever give to a Vietnam tour operator. I would give a Double A for satifaction index. Worth mentioning is Luc, the tour guide with us to Sapa. Although new in the guide tour business, he really take time to see that we are taken cared of. He eat only when he sees we are well seated. Prompt and courteous, he is always there when needed. The hotel staff in Hanoi are also great. Very courteous and accommodating. I would like to say that the pinnacle of our journey is the surprise New Year's dinner in a cave in Halong bay. We were all taken aback with the setting, live musician, candle light dinner. It is simply magica. The 7 piece acoustic band played really well ( I was a sound engineer in London ) I am glad the tour turned out extremely well because I have hesitant in the beginning as I don't know your company. Definitely I will recommend your company to our friends. Once again, thank you for a wonderful experince with my family. Regards, Kete Go Cedenio
The Kane familyA wonderful experience with TNK travel (January 2009)
Our family of 4 just came back from first ever trip to Vietnam (18 days). We chose TNK Travel and it was a great trip. I wanted to thank TNK and to share our experience with future prospective travelers.
We started the planning almost a year ago. I must say we were hesitant at first and concerned about choosing a reliable travel agency. I read a lot on the internet (e.g. tripadvisor .com) before identifying a few prospective travel agencies. I then asked for an initial quote from my top 3 choices. TNK was the middle quote but what I liked about them was the level of detail in their initial proposal. I then looked at their guestbook and selected 17 people worldwide who recently travelled with them and emailed each of them to ask about their experience. Every single one of them responded and all were very positive about TNK. This made me comfortable with the idea of having to send money upfront to book a trip in an unknown country where I would have no recourse if dealing with an unethical company. With TNK, everyone assured me that once an itinerary is finalized, the company will do whatever is needed to deliver on its promises and to make it a pleasant experience, and they sure did in our case.
Over the following month, I exchanged several emails with Mr. Dsung Trinh, the Managing Director, to modify the original proposal based on my research about the sites we wanted to see. For example, we removed Sapa from the itinerary because the Northwest is quite cold in January, but added Phu Quoc Island instead. In the end, we agreed on a price for the revised itinerary, and I paid the customary 30% deposit by credit card (with a 3% fee). From that point-on, I dealt with Mr. Dac Dahn in their operations department who always promptly answered my numerous enquiries via email, and sent me hotel vouchers and e-tickets confirmation from air travel within Vietnam, as well as the invitation letter for the Visa. Fast forwarding to the end of the year when our trip began:
We landed roughly on schedule in Hochiminh on Dec. 31st in the evening and had to wait an hour or so (not ideal after a long flight from the U.S.) to get our visa on arrival ($25 per person in cash). Once we exited immigration and customs, our guide (J.J.) and driver were there to greet us with a sign bearing our name. They took us to our hotel. Because of the traffic, we ended up being in the center of the city near the cathedral at midnight, surrounded by thousands of motorcycles ringing their horns when the near year arrived (quite a cultural experience). From there on, the entire trip was very pleasant (I will post details on the hotels on tripadvisor.com). We visited Saigon (and stopped by the TNK office to pay the balance of the trip), the Mekong Delta, Phu Quoc, PanThiet/Mui Ne, Da Lat and Nha Trang by private van and boats with J.J. (who was excellent, paying attention all the time to what we liked and making sure we would always have it). We almost missed the speedboat from Rach Gia to Phu Quoc, because the itinerary was 30 minutes off. As a result, we couldn’t have a scheduled lunch, but TNK compensated us with an excellent previously unplanned dinner in Hue. J.J. ordered a van with more legroom when we returned from Phu Quoc to HCMC (we flew back), arranged for a small canoe to pick-us up and take us to our hotel in Cantho where we were stuck in traffic on the way to the ferry, etc…Then we flew to Danang and were greeted by our new guide Tui (Mr. Dac Dahn had kindly arranged for French speaking guides at the other locations at our request), and from there visited Hoi An, My Son and Hue, Tui was excellent as well, very knowledgeable and helped us solve an issue we had with a tailor-made suit. In Hoi An, the reservation was not a river view room, but after contacting Mr. Dac Dahn generously agreed to pay the difference and we were upgraded accordingly (we had insisted on 2 deluxe rooms with sea/river/lake views everywhere) and I had not noticed it was not the case at that location. We then flew to Hanoi which we visited with our last guide (Mr. Lan, who was OK but not as good as the first 2), and went from there to Halong Bay for a memorable 2-day cruise, then flew back to HCMC, stayed overnight near the airport and had an early morning flight back to the U.S. On returning to HCMC, no driver was there to greet us, we were told after we called the agency that he was stuck in traffic due to an accident. We took a taxi to the nearby hotel, and the driver who picked-us up in the morning for our return flight to the US. reimbursed us more than we had actually paid for the taxi. We didn’t have to pay a departure tax, it was apparently already included in our plane tickets.
Overall, a great trip thanks to the logistics, efficiency and professionalism of the TNK staff and agents. Food was excellent (though too copious for us, we always have festive lunch menus booked by TNK with 6 or 7 courses in nice restaurants (included in the price), nice buffet breakfasts in most hotels. The only problem (which is beyond TNK’s control) was insufficient hot water in many hotels for two people to take showers one after the other), a really bad road with big holes when exiting MuiNe to go to Da Lat and a third guide in the north who took us to a number of expensive stores along the road when we saw much cheaper prices elsewhere (we suspect he had a kick-back from these stores (but to his credit, he advised us to see the anthropology museum in Hanoi instead of a couple of extra pagodas, which we really enjoyed). Other than these minor opportunities for improvement, we had great hotel rooms with very nice views (important to us), good weather, good food, good guides and drivers (who seemed satisfied with the tips we gave them), and we were taken to all the places agreed-to on the itinerary. For those who do not feel adventurous enough to be on their own in Vietnam, we do strongly recommend TNK travel as an ideal, reasonably-priced solution. You can count on them for a memorable and pleasant trip. One final comment, although you can pay everything in Vietnam in US dollars or Euros, prices are cheaper if you pay in Dongs (local currency, FX at 17.3 VND/USD on the average during our trip, calculated at 15 by the stores if you pay in USD). Also a word of caution, Vietnam Airlines only allows 20 kg for a checked suitcase and 7 kg for a carry-on so travel light……
If you are thinking of going and have any question about our experience, don’t hesitate to contact me at dkane@mmm.com.
Our sincere thanks to MM. Trinh, Danh and the entire TNK staff for a wonderful trip. The Kane family (Austin, TX, USA)
Jeff ElliottFeedback on Mekong Delta Tour
My daughter and I joined a tour of the Mekong delta aboard the Le Cochinchine during the early part of June. We very much enjoyed the trip, the accomodation on board was very good (we appreaciated the air conditioning!) The food was good and the staff were very friendly and helpful. Overall, it was a fantastic expereince which was well organised and executed. I would not hesitate to use your services again. Regards Jeff Elliott
David WilliamsDear Ms Nhu and Mr Trinh
Dear Ms Nhu and Mr Trinh, I just wanted to send you a short message to thank you for organising our tour to the Mekong delta. We enjoyed it very much, and enjoyed meeting Mr Lan (our guide) and Mr Tam (our driver). I would definitely recommend it to my friends. Kind regards David Williams
Melissa WerrenDear TNK,
We would like to thank you for a wonderful trip on the Mekong Delta last Thursday and Friday. We were so impressed with our tour guide Khoan, he was so knowledgeable and a lovely person. His English was fantastic which made it very easy for us. We think Khoan is a wonderful tour guide, TNK is very lucky to have him! Thank you again, Kindest regards, Melissa Werren, Chris Warren, Natalie Rainger and Adam Nelson
Waltraud PokornyDear Ms Nhu, Operation Department
My best greetings to you. In May 2007 I came with my husband to visit your lovely country. We very much enjoyed staying at Sasco Blue Lagoon Resort/Phu Quoc and Windsor Plaza Hotel/HCM-City, where we met your nice Tour Operator, Miss Dinh Thi Ngoc Phung. Here we spent a very interesting time while visiting a part of the beautiful Vietnam and also Blue Lagoon was excellent for relaxing. Thank you very much for everything it was perfect.
GarthTNKTnk provided me with flawless service. As an American travelling alone in Viet Nam I was a little nervous before my departure, but the entire staff was very kind to me - always making sure that I was comfortable, informed and where I needed to be on time. Highly recommended both for price and quality of service. -G
On the Halong bay with the two thousand small islands, one of the last junk with sails still accommodates on its board some in love with the history and nature. Its hull punt and its small size enable you to discover places where the boats of tourism do not have access, to accost on deserted beaches and to explore unknown caves. The crew of the boat will cook you local dishes with fresh products bought in the floating villages of bay. A means of discovering the life of these thousands of people who grow and live on water.
Built in 2007, but based on an exotic oriental junk, the Halong Phoenix Cruiser offers the best of both worlds: luxurious, traditional styling paired with sophisticated modern facilities and comforts! The boat boasts romantic wooden fixtures, a multitude of windows to make the most of the amazing views, and a spectacular upper deck for your total relaxation. From the moment you step onboard the Halong Phoenix Cruiser you will feel pampered.
The Paloma is a brand new Chinese wooden junk crewed by a professional, loyal and dedicated team. Spread over 4 decks she has 16 en-suite fully equipped luxury cabins, a bar with soft seating and plasma TV, gourmet restaurant, outside dining area, sundeck and luxury spa.
An Nam Junk is a deluxe junk, the old style of Vietnamese junk in 14th century in Halong Bay. It is built and designed by Halong Travel. its length is 26 m and there are 7 rooms inclusive 6 Deluxe Sea view rooms inclusive 2 doubles, 3 twin and 1 single and 1 Suite room with large sea view, 1 restaurants with 40 M2 and 2 sundecks . An Nam Junk is made by wood and handmade with 10 workmen during 1 year . Annam Junk was renewed in July 2009.
This traditional junk, small enough to be intimate but large enough to be comfortable, is the perfect way to explore the bay. With just six air-conditioned, en-suite cabins and a glorious picture-window salon with sofas and easy chairs, this vessel elegantly explores the islands and bays. The Vietnamese food on board is exceptional, served by friendly local staff "Audley Travel"
Halong Bay is a legendary world just waiting to be explored. Bhaya combines oriental style with contemporary luxury. Together they are the perfect recipe for an enchanting and relaxing holiday. In 1917, Emperor Khai Dinh plied the waters of the Bay in a wonderful wooden junk. Almost a century later you too can embark on a voyage through time – in a ship recreated from the original designs and with impeccable service fit for a King. Reside in one of 40 luxurious cabins or suites, wine and dine in style and enjoy a relaxing – or exhilarating – array of onboard activities. The choice really is yours.
Everybody knows Ha Long Bay is one of the world's heritages but not all of them know why it is claimed a heritage. Ha Long is famous for its beautiful scenery, great creation of nature, fresh air and wonderful climate to all tourists who want to get away from busy life and to discover the gift of The Creator..
One of the great natural wonders of the world and a UNESCO World Heritage Site, Halong Bay covers an area of 1,500 km over which are scattered thousands of limestone islands and grottoes rising from the clear, emerald waters of the Gulf of Bac Bo. The majestic beauty of the bay and its islands is only fully appreciated while meandering among the islands, fjords and inlets.
Discover the splendors of Halong Bay aboard the Halong Ginger, a wooden junk that combines classic beauty with modern comfort. Measuring 38 meters (125 feet) in length, this newly built, custom-designed yacht features three decks that house an elegant restaurant, two bars, a small library, and a massage room - plus ten luxurious sleeping cabins. With so much space, passengers can truly unwind and enjoy the bay’s magnificent scenery.
Officially open on 18 December 2007, our newest four star junk will set the standard for services and amenities on the bay. Fitted out in the 1930's Indochine style, the Halong Jasmine will feature 22 spacious cabin, restaurant, lounge and two special Jasmine Suites with their own jacuzzi & balcony for uninterrupted views of the bay.
The Huong Hai junk could bring to you a wonderful night in Halong bay with luxury and antique accommodations with perfect services proved by the crew. Spending time on the junk, you’ll not only savor a unique feeling in a world of wonder but also enjoy various of such interesting activities as: watching Vietnamese folk music performance, going fishing on the bay at night, kayaking, learning Vietnamese cuisine.
The newest deluxe junk of the fleet - the Indochina Sail - just start in early April 2007. With well-appointed design and decor, the junk will together with its twin sister bring guests exellent experience cruising the Wold Heritage site.
Old world charm resurfaced on the calm water of Halong Bay, Vietnam with the launch of a magnificent five star vessel Enter the mystical world of Halong Bay aboard our luxurious Chinese Junk.
While all those who visit Halong Bay are charmed by the archipelago’s beauty, few visitors are aware that the three-thousand islands that dot this bay are home to many rare plants, including species found nowhere else in the world. We chose our boat’s name-Red Dragon- because, like an ancient junk boat in China.
Princess Junk Cruise Halong bay: What could be more romantic or more memorable than spending a special occasion on Halong bay. Whether its tying the knot in a wedding ceremony, going on honeymoon, celebrating a special anniversary or renewing your marriage vows, HalongluxuryTravel can find the perfect cruise for you.
The luxury junk of the fleet Valentine start in early Oct 2007. With well - appointed design and decor, the junk will together with its twin sister bring guests exellent experience cruising the Wold Heritage site.
Victory is the luxury traditional cruise in Halong. Launched in Sept 2007, Victory is in the early stage of building a brand of charm and luxury services in the World Heritage of Halong Bay. Our 42 meter junk boast 21 luxurious cabins with private bath, air conditioning, linen sheets with all the amenities and services you would expect from a four-star hotel.
The ‘Jewel of the Bay’ is a modern fully equipped motorized vessel with the added capability of navigation by sail (which we use whenever there is enough wind). The vessel was finished in March 2003 and we think you’ll agree she offers an elegant and luxurious way to explore Ha Long Bay. The Junk is effectively split into three levels: top, middle and lower and can be best described as a floating hotel.
Halong Bay, the bay where the dragon descends into the sea’, is a spectacular seascape in the Gulf of Tonkin. More than 2,000 islands, islets and limestone formations rise from the emerald waters, remarkably shaped by wind and waves.
Hai Long Junks offer you the best nights on the board in Halong Bay. Going on Junk, you will have chance to explore the twice world designated natural heritage with 1969 wonderful islands and dozens of beautiful caves with luxury and antique accommodations and perfect services.
7 Junk Hai Long Green boat offer daily cruise with overnight on junk boagt while visiting Halong Bay. Hai Long Green Junks mean you should keep Halong Bay - Natural World Heritage clean when you visit Halong Bay!
On the Halong bay with the two thousand small islands, one of the last junk with sails still accommodates on its board some in love with the history and nature.Its hull punt and its small size enable you to discover places where the boats of tourism do not have access, to accost on deserted beaches and to explore unknown caves. The crew of the boat will cook you local dishes with fresh products bought in the floating villages of bay.
Bai Tu Long Cruises Halong Bay managed by Bai Tu Long Company established in 2003 And now we have 5 Bai Tu Long Star Cruises (Cruises over night) 7 Cabins each and Bai Tu Long Boat has many daily cruise boats designed based on traditinal style of chinese Junk in 14th century, from 4 cabins to 7 canbins fully equipped .....
Classic Sail was newly launched in the late year of 2007 and designed to satisfy even picky customers. Inherited typical junk from an old really-Indochinese style, Classic Sail is decorated harmoniously and luxiously. It has 06 spacious cabins (02 doubles and 04 twins) and 01 VIP.
Tell us what you are looking for and we will arrange the trip for you.