Tim Baldwin
Vietnam Group Trip - Thanks Ms Nhy (Kathy)

Having just returned from our trip to Vietnam, we would like to thank TNK Travel and particularly Ms. Nhu who has done such a wonderful job of organizing our group of 10 Aussies on a fantastic trip around this beautiful country.
This is the second trip that Kathy has put together at my request and both times have been fautless. Nothing is too much for Kathy - changing arrangements on the go to suit our particular requirements and always in contact to ensure that we are having a great time.
Fantastic also were all the TNK guides that we had the pleasure to meet and travel with. They are so passionate about their country and so knowledgable as well that we couldn't help but be fasinated by the scenery, the people and the culture. Thanks so much to JJ in Ho Chi Minh City, Quyen in Hanoi and the ever smiling Zoom Zoom in Sapa. We will keep in touch. Thanks again TNK - Your services and people are a credit to Vietnam - Cam o'n!

kmroberts
Thanks

To the management, TNK travel. (HCMC and Ha Noi)

Recently, I was one of a party of 4 people to visit Vietnam. Our bookings with your company were under the name of Mrs. Jane Rosemary Fowler & party. The "party" consisting of my wife and myself and Jane's husband, Barry.

Jane Fowler belongs to a group of Australian nurses who exchange places with Vietnamese nurses, in order to have an understanding of nursing conditions existing in both countries.

This was Jane's 2nd visit to Vietnam and we were to arrive at the end of her attachment and then go touring together. Jane, being "on-the-spot," was able to arrange hotel bookings for us and told us not to try and book any tours from Australia, as the nurses always used "An excellent local travel agent!" This being TNK!

Having now experienced the services provided by TNK, I must congratulate you on your organisation and agree that it is "Excellent" in all respects.

We enjoyed our tour to the Mekong Delta immensely,- with courier Dong.

The tour to Cau Dai and Cu Chi was just as good,- with courier "Slim Jim!"

In both cases, we were impressed to note that one of the girls from the office came out and stuck signs on the various buses' side windows,- telling which tour each bus was going on. This small touch made things much easier for couriers and passengers to sort themselves out. It is small touches like this that make a big difference to customers!

Special mention must be made of the service provided by Ms Nhu Y at HCMC office.

We had made a rough itinerary of where we wanted to go and what we wanted to see once we left HCMC and handed this to one of the girls in the office, she and 2 others looked at it and decided it needed someone with more experience and so we met Ms Nhu. She knew exactly what was needed and discussed everything with us and then told us to come back at 2:30pm to see the results of her labours! This was a Sunday and when we returned at 3pm, she was still hard at it. We later discovered, while talking to the office girls, that Ms Nhu was supposed to finish at 1pm! She was doing our itinerary and bookings in her own time and it was getting on for 5pm when we finished!!

Her hard work paid off, because everything went exactly to plan. She explained that not all tickets were on hand, but that everything we would need for onward travel would be e-mailed to us at the hotels she had booked for us. This worried us a bit initially, but it worked perfectly!!

She also explained that TNK's Ha Noi representative would contact us with tickets etc for our tours from Ha Noi and to Laos.

Mr Chung, at Ha Noi, came to our hotel. He went through our itinerary with us and made some excellent suggestions which we adopted with thanks. He said that we didn't want to be wandering around trying to get transport from the railway station at Lao Cai up to Sa Pa and he'd organise that and for the same taxy to collect us for the return trip later on. In due course, he escorted us to the station, led us to the train and our carriage and to our sleeping compartment. He would meet us at Ha Noi station on our return, take us back to our hotel for breakfast and make sure that our transport down to Ha Long arrived on time. When, a few days later, we arrived back from Ha Long, he came to our hotel and gave us our airline tickets for Laos and our vouchers for our hotels.

Both Ms Nhu and Mr Chung went above and beyond the normal course of duty to make our travels a smooth and hassle-free experience and we thank them for their efforts on our behalf.

You must be congratulated on your organisation as a whole. We hope that TNK remains a very successful business and does indeed look Towards the Next Millenium!!

Our regards. Mike and Kathleen Roberts. Corowa. Australia

Janis LIndblom
Exciting Vietnam

We have recently returned from our third trip to Vietnam arranged once again by TNK Travel's staff, Luu Vo, Dac Danh and hosted by our wonderful guide "JJ" and excellent driver in HCMC and our great guide Quyen and terrific driver Thanh in Hanoi. All your staff are so reliable, helpful, courteous and informative. We always enjoy their company so much and really miss them when we have to part. Thank you so very much for another excellent holiday, great hotels and a wonderful tour. Each time we visit we include new locations and we will return again and will certainly use the services of TNK. Thank you also for the souvenir gift it is very thoughtful.

Jerry&Leslie Beilman
Vietnam Tour
Thank you for the great guides you provided, we had a wonderful time in vietman and even though we had some problems we were extremly happy with our tour from saigon to hanoi we will be back for sure.

Heppy Moiras
Viet Nam - Southern package tour 6days/5nights June 30th -Jul 5th 2011

Dear Ms. Luu Vo

It's a nice to meet you in Saigon and come to visit your country during the kid's holiday. Many natural place could be seen there and will be unforgettable memories for us.

I do hope one day can visit your country again. Thank you for kindly services as I have given some feedback in the questionaire that you gave to me. Hopefully TNK Travel could be more success in the future.

Pls kindly send my regard and thank you too to JJ and Mr. Thu for their service and accompanied us during the trips. Once again thank you so much and especially to your special gift or souvenir for me & my family. It's a wonderful dan nice gift.

Pls keep in touch, you could reach me in my handphone number +62811123811.

See you again, Sayonara, Cai Cien and HEN GAP LAI... Thank you, Arigato, Xie xie and CAM ENG, he.he...

Regards,
Heppy Moiras

Gordon and Elaine Ashton
Our Holiday

Ms Hang Vo !

We have just returned home after a month away and one of the first things I wanted to do was thank you for the wonderful 8 days you had organised for us.

Everything was better than expected and we will be telling our friends and family to be in touch with you whenever they go to vietnam.

We will be touch for our return visit next year

Thank you again

Gordon and Elaine Ashton

Corrado Ariaudo & Carla Vidra
Dear Mr. Dzung Trinh

Dear Mr. Dzung Trinh and Mr Danh,

For the time been everything was absolutely fine and the assistance from your organization has been very professional. We will certanly advise our friends in Italy to address to TNK Travel for their holidays in VietNam.

Corrado Ariaudo & Carla Vidra

karen toft
Thank you

Hi Winston – a note of thanks for our wonderful trip to Vietnam. Everything went without a hitch – absolutely superb !!! The guides were fantastic as was the country and all the places we went and people we met. The trip covered a variety of sites, activities and experiences so I congratulate you on organizing it for us.

I have only one comment to make and that’s regarding tipping the tour guides. As we don’t tip in Australia , nor do the Vietnamese, but considering the poor wages we had no idea what to tip and we couldn’t tip the guide without the driver. Perhaps giving some guide to future travelers would be of benefit. We overtipped in the beginning but got it figured out by the end after asking Mr Danh & Mr Trang. Also we weren’t sure about tipping the boat drivers considering we were the only ones on the boat eg on Perfume River and Halong Bay.

This is a trivial issue in the big scheme of things so I want to make more the point about the fabulous timing and thought you put into our time there. Again , many thanks.

Regards………..karen Toft & Clive Hockey

Penny and her Group
Thank you Note

Dear Miss Nhu Y,

Thank you for arranging the Vietnam tour for us from the 17 Dec to 24 Dec.

We enjoyed ourselves tremendously and we truly appreciate your quick response to our feedback.
Thank you for the 3 star hotel you picked for us which far exceeded our expectation, and birthday party for our group.

We enjoyed the Chinese dinner, and the beautiful ancient style restaurants at Hue and Hoi Ann and our only regret is that we have not arranged for more shopping time.

I also wish to specially commend our tour guide in Hue and Hoi ann for his professionalism and also wish him happiness and success.


Thank You once again.


Cheers!

Penny and her Group

rob mccormack
Love TNK

Just revisited the TNK website and thought I would add to the travel guest book. My wife, self, and two friends travelled with TNK in Jan 2008. We started in HCMC, took a bus to Phnom Phen, a ferry to Siem Reap, plane to Hanoi, went trekking at Sapa, cruising on Halong Bay, then train to Hue. From initial emails putting my ideas into a manageable itinerary the organisation was seemless. Transfers, accommodation, driver/guides in Vietnam and Cambodia, our diminutive Hmong guide Shu in Sapa, and our meet and greet in Hanoi, TNK arranged everything brilliantly.

We have since recommended TNK to friends who travelled with them this year and could not speak highly enough of the company. And as a bonus the price for our tour was over one thousand dollars cheaper than equivalent prices quoted by Australian tour operators.
Congratualtions to Mr Dan and the team at TNK