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David WilliamsDear Ms Nhu and Mr Trinh
Dear Ms Nhu and Mr Trinh, I just wanted to send you a short message to thank you for organising our tour to the Mekong delta. We enjoyed it very much, and enjoyed meeting Mr Lan (our guide) and Mr Tam (our driver). I would definitely recommend it to my friends. Kind regards David Williams
Melissa WerrenDear TNK,
We would like to thank you for a wonderful trip on the Mekong Delta last Thursday and Friday. We were so impressed with our tour guide Khoan, he was so knowledgeable and a lovely person. His English was fantastic which made it very easy for us. We think Khoan is a wonderful tour guide, TNK is very lucky to have him! Thank you again, Kindest regards, Melissa Werren, Chris Warren, Natalie Rainger and Adam Nelson
Tim BaldwinVietnam Group Trip - Thanks Ms Nhy (Kathy)
Having just returned from our trip to Vietnam, we would like to thank TNK Travel and particularly Ms. Nhu who has done such a wonderful job of organizing our group of 10 Aussies on a fantastic trip around this beautiful country. This is the second trip that Kathy has put together at my request and both times have been fautless. Nothing is too much for Kathy - changing arrangements on the go to suit our particular requirements and always in contact to ensure that we are having a great time. Fantastic also were all the TNK guides that we had the pleasure to meet and travel with. They are so passionate about their country and so knowledgable as well that we couldn't help but be fasinated by the scenery, the people and the culture. Thanks so much to JJ in Ho Chi Minh City, Quyen in Hanoi and the ever smiling Zoom Zoom in Sapa. We will keep in touch. Thanks again TNK - Your services and people are a credit to Vietnam - Cam o'n!
Erotik DeppoErotikdeppo.com Saglik Urunleri
www.tnktravelvietnam.com is a great web site where you can find really good and quality tours. www.Erotikdeppo.com Friends
The Kane familyA wonderful experience with TNK travel (January 2009)
Our family of 4 just came back from first ever trip to Vietnam (18 days). We chose TNK Travel and it was a great trip. I wanted to thank TNK and to share our experience with future prospective travelers.
We started the planning almost a year ago. I must say we were hesitant at first and concerned about choosing a reliable travel agency. I read a lot on the internet (e.g. tripadvisor .com) before identifying a few prospective travel agencies. I then asked for an initial quote from my top 3 choices. TNK was the middle quote but what I liked about them was the level of detail in their initial proposal. I then looked at their guestbook and selected 17 people worldwide who recently travelled with them and emailed each of them to ask about their experience. Every single one of them responded and all were very positive about TNK. This made me comfortable with the idea of having to send money upfront to book a trip in an unknown country where I would have no recourse if dealing with an unethical company. With TNK, everyone assured me that once an itinerary is finalized, the company will do whatever is needed to deliver on its promises and to make it a pleasant experience, and they sure did in our case.
Over the following month, I exchanged several emails with Mr. Dsung Trinh, the Managing Director, to modify the original proposal based on my research about the sites we wanted to see. For example, we removed Sapa from the itinerary because the Northwest is quite cold in January, but added Phu Quoc Island instead. In the end, we agreed on a price for the revised itinerary, and I paid the customary 30% deposit by credit card (with a 3% fee). From that point-on, I dealt with Mr. Dac Dahn in their operations department who always promptly answered my numerous enquiries via email, and sent me hotel vouchers and e-tickets confirmation from air travel within Vietnam, as well as the invitation letter for the Visa. Fast forwarding to the end of the year when our trip began:
We landed roughly on schedule in Hochiminh on Dec. 31st in the evening and had to wait an hour or so (not ideal after a long flight from the U.S.) to get our visa on arrival ($25 per person in cash). Once we exited immigration and customs, our guide (J.J.) and driver were there to greet us with a sign bearing our name. They took us to our hotel. Because of the traffic, we ended up being in the center of the city near the cathedral at midnight, surrounded by thousands of motorcycles ringing their horns when the near year arrived (quite a cultural experience). From there on, the entire trip was very pleasant (I will post details on the hotels on tripadvisor.com). We visited Saigon (and stopped by the TNK office to pay the balance of the trip), the Mekong Delta, Phu Quoc, PanThiet/Mui Ne, Da Lat and Nha Trang by private van and boats with J.J. (who was excellent, paying attention all the time to what we liked and making sure we would always have it). We almost missed the speedboat from Rach Gia to Phu Quoc, because the itinerary was 30 minutes off. As a result, we couldn’t have a scheduled lunch, but TNK compensated us with an excellent previously unplanned dinner in Hue. J.J. ordered a van with more legroom when we returned from Phu Quoc to HCMC (we flew back), arranged for a small canoe to pick-us up and take us to our hotel in Cantho where we were stuck in traffic on the way to the ferry, etc…Then we flew to Danang and were greeted by our new guide Tui (Mr. Dac Dahn had kindly arranged for French speaking guides at the other locations at our request), and from there visited Hoi An, My Son and Hue, Tui was excellent as well, very knowledgeable and helped us solve an issue we had with a tailor-made suit. In Hoi An, the reservation was not a river view room, but after contacting Mr. Dac Dahn generously agreed to pay the difference and we were upgraded accordingly (we had insisted on 2 deluxe rooms with sea/river/lake views everywhere) and I had not noticed it was not the case at that location. We then flew to Hanoi which we visited with our last guide (Mr. Lan, who was OK but not as good as the first 2), and went from there to Halong Bay for a memorable 2-day cruise, then flew back to HCMC, stayed overnight near the airport and had an early morning flight back to the U.S. On returning to HCMC, no driver was there to greet us, we were told after we called the agency that he was stuck in traffic due to an accident. We took a taxi to the nearby hotel, and the driver who picked-us up in the morning for our return flight to the US. reimbursed us more than we had actually paid for the taxi. We didn’t have to pay a departure tax, it was apparently already included in our plane tickets.
Overall, a great trip thanks to the logistics, efficiency and professionalism of the TNK staff and agents. Food was excellent (though too copious for us, we always have festive lunch menus booked by TNK with 6 or 7 courses in nice restaurants (included in the price), nice buffet breakfasts in most hotels. The only problem (which is beyond TNK’s control) was insufficient hot water in many hotels for two people to take showers one after the other), a really bad road with big holes when exiting MuiNe to go to Da Lat and a third guide in the north who took us to a number of expensive stores along the road when we saw much cheaper prices elsewhere (we suspect he had a kick-back from these stores (but to his credit, he advised us to see the anthropology museum in Hanoi instead of a couple of extra pagodas, which we really enjoyed). Other than these minor opportunities for improvement, we had great hotel rooms with very nice views (important to us), good weather, good food, good guides and drivers (who seemed satisfied with the tips we gave them), and we were taken to all the places agreed-to on the itinerary. For those who do not feel adventurous enough to be on their own in Vietnam, we do strongly recommend TNK travel as an ideal, reasonably-priced solution. You can count on them for a memorable and pleasant trip. One final comment, although you can pay everything in Vietnam in US dollars or Euros, prices are cheaper if you pay in Dongs (local currency, FX at 17.3 VND/USD on the average during our trip, calculated at 15 by the stores if you pay in USD). Also a word of caution, Vietnam Airlines only allows 20 kg for a checked suitcase and 7 kg for a carry-on so travel light……
If you are thinking of going and have any question about our experience, don’t hesitate to contact me at dkane@mmm.com.
Our sincere thanks to MM. Trinh, Danh and the entire TNK staff for a wonderful trip. The Kane family (Austin, TX, USA)
Anna ConneryThanks
Dear Dzung Trinh We have returned from our very enjoyable tour of Vietnam and I wanted to thank you for your assistance with our arrangements. All went very smoothly and all the people who helped us were very nice. The hotels were all good with the exception of Hai Phong Hotel which was not very clean. We changed to the Hoi An Beach Resort (instead of the Glory Hotel) before leaving HCMC and we really enjoyed that. Thank you again for your help. I will recommend you to my friends. Kind Regards Anna Connery
NGUYEN KINH DOANHEXCELLENT WEBSITE FOR TRAVEL TO VIETNAM
THIS IS OUR 8th TRIP TO VIETNAM. WE ARE FORTUNATE TO KNOW YOUR TNK TRAVEL WITH VERY INFORMATIVE WEBSITE ON TOURISM. ON NOVEMBER 20, 2006, WE WERE ALSO HAPPY TO TAKE PICTURES OF PRESIDENT GEORGE BUSH'S MOTORCADE AT THE CORNER OF NAM KY KHOI NGHIA AND VO VO VAN TAN. THE EXCLUSIVE PHOTOS ARE IN OUR WEBSITE WWW.NGUYENKINHDOANH.COM. THANK YOU SO MUCH TNK TRAVEL AND WE WISH YOU THE BEST OF LUCK IN YOUR ENDEAVORS. PLEASE WRITE IN OUR GUEST BOOK TOO. NGUYEN KINH DOANH 1905 S WESTERN AVE., SUITE 7 LOS ANGELES, CA 90018 CELLULAR (213) 361-7929 E-MAIL: doanh1@sbcglobal.net
Annikki and PierreIndochina Customized Tour ( Nov 11th 06 ) /Mr. Pierre Herbert / Tour Report from Pierre
Hello Mr Dac Danh, Annikki and I hope you are very well and we wish you, according to our western calendar, a very Happy New Year for 2007 and a lot of success for TNK Travel. We came well home thru Malaysia and have been very busy since. But we promissed you a short report and comments on our beautiful trip thru your country and the two neighboring ones. Here it is: First we must thank you again for a well organized tour, showing many highlights. Also, we have to confirm that the tour guides you selected for us have been very punctual, very friendly and had sufficient knowledge of the place and customs to make us enjoy every day. Nhi for the Mekong Delta, Heng for Phnom Penh, Phin Borey for Siem Reap, "Jack"for Houen Xai to Loang Prabang, Khamtam in Vientiane, Tranh in Hanoi, Thinh in Lao Cai, Huy in Hue and Tong in Ho Chi Minh City, all have been doing an excellent job.Some were very knowledgeable in history like Phin Borey and Huy, which is always very appreciated by us. The hotels were confortable enough. Luxury is not what we wanted but being in a genuine local environment. But in Chau Doc, the Ben Da Nui Sam Resort was situated in front of the loudspeaker broadcasting political news at night and early in the morning, which made resting impossible. In the early morning, at breakfast, the staff was bringing a very frugal breakfast and refused to bring a second cup of coffee...That hotel we cannot recommend. In Vientiane, the Lane Xang hotel is old and we got a small, rundown room. We called the agent Max and he rectified for a Superior room. In Ha Noi, the Army Hotel was OK but a bit "cold"! All hotel were situated at convenient distance from points of interest, so that was a plus. We can especially recommend the Asia Hotel in Hue for its friendly atmosphere, its situation on the Perfume river, its comfort and breakfast. Pakbeng Lodge on the Mekong is also to be recommended for the same reasons. Meals were mostly adequate, some excellent like the ones on the Huong Hai junk on the Ha Long Bay. Otherwise, we have the following recommendations: 1. In the Mekong Delta, a visit on one of the Cai Rang Market boats would be very interesting to speak with the boat people and see how they organize their living onboard. 2. In Ankor, before entering the temple area, we had to wait on line 1 1/2 hour (taking a pass photo and making the day pass). If the visitor was told in advance to bring one pass photo, it would speed up the entry. Also in Ankor, you may forget the sunset at Phnom Bakheng because the crowds are too big now and the lookout totally disorganized. 3. In Ha Long, the crowds are also big now and...nearly 200 junks departing at about the same time...!!! Unless the captain of your junk is given instructions to avoid the crowd, your visitors will be soon on line or in a pack to visit anything. We interviewed several locals and captains. Alltogether, there are nearly 600 junks now! In a summary, we really enjoyed both the way Mr Dzung Trinh, yourself and your staff organized and followed up our tour, how you friendly treated us as customers, we met many other friendly persons along the trip, we discovered the sceneries and features of cultures that made our tour a permanent emotion that we still enjoy. We wish you much success for this year! Kind regards to you, to Mr Dzung Trinh and your staff. Pierre and Annikki
Tatiana LuebkeViet Nam - Southern package tour
Dear Ms Luu Vo,
Just a quick note to thank you so much for your help during our stay in Vietnam. We were extremely surprised by the good quality of the service provided to us in every respect: the friendly guides and drivers, the itinerary suggested and the great meals we were taken to. The boat dinner in Hue was particularly unforgettable!
We loved Vietnam! We really enjoyed our time and we will definitely recommend our friends to contact you if they decide come to Vietnam.
Best regards,
Tatiana Luebke
Dirk AmeerThanks so much !! (Viet Nam package tour Ameer)
we are back from Vietnam now and I would like to let you know that you and your colleagues planned one of the nicest holiday for us we ever had. We enjoyed so much Vietnam and all the friendly people and fantastic places in your wonderful country. A special thank you we wanted to say to our three tour guides. All were exceptionally friendly and helpful and provided us with a lot of useful information.
The mixture of beach, culture, city life, nature and history was fantastic and we have the feeling we learned a lot about Vietnam in just 3 weeks.
We would like to let you now that especially Eden Resort on Phu Quoc and Life Resort in Da Nang were really nice hotels. Last one with exceptional good food. We were unhappy just with just one hotel, Hoi An hotel. It is very noisy, we didn`t sleep two nights. There is a big construction going on, so also during day you cannot stay there. We recommend not to book it for other guest.
We will come back to Vietnam for sure again.
Two friend of us, Attila and Bernadette from Hungary with their parents will come to Vietnam shortly. We had a great evening last Sathurday when we showed them hundreds of Vietnam photos. They asked for your contact data and they will mail you short term. Please help them as much as you helped us.
Thanks so much and best regards,
Dirk, Kim, Fabian, Finn and Hannah Ameer
Halong Bay, the bay where the dragon descends into the sea’, is a spectacular seascape in the Gulf of Tonkin. More than 2,000 islands, islets and limestone formations rise from the emerald waters, remarkably shaped by wind and waves.
Day 1: Hanoi-Halong Bay cruising in Bai Tu Long bay Day 2 : Cruising in Halong Bay and back to Hanoi Child under 05 years old: free of charge (sharing cabin with parents without extra Bed). Child from 05 to under 12 years old: 75 % charge (sharing cabin with parents with extra Bed). Child over 12 years old: 100% charge (sharing cabin with parents with extra Bed)
Designed in the 1910’s Indochina style, the Halong Emotion offers the perfect mix in traditional elegance and modern comfort. Special attention has been paid to the decoration and interior of the junk. Day 1: Arrival, cruising in Bai Tu Long Bay. Day 2: Explorer more Halong Bay and Lan Ha Bay. Day 3 : Cruising in Halong bay and back to Hanoi.