Mr.Karen Isobel Podolsky
Thank you to Kim Cuong

Dear TNK Travel,

This note is to thank you for the wonderful services you provided on our recent visit to Vietnam.

We especially want to thank Ms. Kim Cuong. She was friendly, knowledgeable, and very helpful. We were very happy with the itinerary she prepared for us. She helped us get a flight back to the U.S., even though it was not part of her job, and we appreciate that. The other people in your office were very good, too.

Please let Ms. Kim Cuong know that we were happy that she could help us, and that we would recommend TNK Travel to anyone who will be coming to visit Vietnam.

Sincerely,
Karen Isobel Podolsky and Joan Renee Sinclair

Terry Leach
Re: Mekong Delta and Cu Chi tunnel tour

Dear Luu Vo

we are now back in Australia with many wonderful memories of our exciting trip to Vietnam.We wish to thank you personally for assisting us and organizing 2 tours whilst we were in Siagon. The trip to Mekong delta was an absolute highlight,a wonderful,skillful driver,Mr Hung and a most informative and capable guide Huy enabled us to have many great experiences.

Also the lady at the front desk who assisted me in printing out our boarding passes for the next day flights to KL and Melbourne was wonderful and most cooperative. It all added up to a memorable experience which we have no hesitation in recommending to other travellers.
Many thanks and Kind regards to all at TNK Travel

Terry and Deirdre Leach

Kerry and Mal Morters
Mekong Delta Tour to Phnompenh ( Oct 28th 08 )

Dear Ms Nhu Y

My husband and I have now returned to New Zealand from our very memorable holiday in Vietnam and Cambodia. TNK booked the Mekong Tour to Phnom Penh for us and our tour guide was JJ. Our Mekong tour was wonderful, mostly due to JJ who looked after us so well in every way. JJ was a very professional, friendly and helpful guide.

We would be very grateful if you could forward this email to JJ's manager. We would highly recommend JJ as a tour guide for any foreign visitor to your country.

We would like to make one small suggestion about the tour. It would have been helpful to have the correct Cambodia Visa forms prior to our departure on the boat to Phnom Penh. Before our departure from New Zealand, we did download forms from the Cambodian Embassy web site - bu 
we did download forms from the Cambodian Embassy web site - but on the day, the Cambodian Customs required a different form.

The only other comment we would like to offer, and this has nothing to do with the TNK Mekong Tour itself, but we were very concerned about the terrible living condition for the two bears at the Crocodile Park. If you can provide any influence to help these bears, we are sure they would appreciate this.

Thank you TNK for a great tour.

Kerry and Mal Morters

Gary and Family
Special thanks

My family and I made an arrangement via Vetnam VNB Travel for our Ho Chi Minh trip - mekong delta and hcm city tour on 16 and 17 Nov and we were so pleased with all the arrangement especially assigned us with a professional tour guide - Mr Huy. We would highly recommended this tour guide to all. He is knowledgable, fun, caring especially to elderly/kids, responsibilities and professional in his field.

we will definitely return to Vietnam again sometimes and engaging Mr Huy's services.

Thanks again for such arrangement....

Regs
Candice

David Murray
Dear Dzung

Dear Dzung, Just a short note to thank you for the excellent trip you arranged for us during November of this year. All guides were excellent and the service your company provided was of the top order. Our only criticsm would be that some of the hotels provide standard, rather than superior rooms. On our next trip to your delightful country we will most definately call on your services but will use 4 star hotels. We will also recommend your agency to our many friends who I'm sure will be heading to Vietnam over the next few years.

Susan Cook
Thank you from Canada

Hello Ms. Luu Vo,

Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.

Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.

We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.

At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.

I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.

The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.

The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.

To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.

I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.

Kind regards and hugs,

Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0

matthew smith
mekong delta tour

My friend and I went on the three day Mekong delta tour to Phenom Phen mid July, we really enjoyed it.

We were impressed by the itinery of the trip, we really fit a lot into the time we had- a lot of early mornings!

Our tour guide JJ spoke good English and was from the area so could tell us a lot about the culture.

JJ was also very helpful; i left my bag, on a bus we had used, which was heading back to Saigon!- i was heading to Cambodia! I told JJ and he organised the contents to be shipped to Singapore where i was finishing my trip.

I am now back in Singapore and have recieved my bag, really saved me a lot of time and hassel!

I would recommend TNK travel to all, great staff, great value!

marianne Kant-Schaps
Mekong Delta tour 2 days/1night Aug 9th -10th 2011

Dear Luu Vo!

At the end of our Vietnam travel I would like to thank you very much for the organisation of our Mekong Delta tour, which was really a great pleasure for our family. It was also a pleasure to meet your local guide and to see so many interesting spots of your beautiful country.

Best regards, Marianne Kant

Nasia Prepato
Travelling always
Just wanted to visit Vietnam but was unable due to work commitments!!The last trip i made was in Rhodes and really want to start my new adventure ..Nassia

Heppy Moiras
Viet Nam - Southern package tour 6days/5nights June 30th -Jul 5th 2011

Dear Ms. Luu Vo

It's a nice to meet you in Saigon and come to visit your country during the kid's holiday. Many natural place could be seen there and will be unforgettable memories for us.

I do hope one day can visit your country again. Thank you for kindly services as I have given some feedback in the questionaire that you gave to me. Hopefully TNK Travel could be more success in the future.

Pls kindly send my regard and thank you too to JJ and Mr. Thu for their service and accompanied us during the trips. Once again thank you so much and especially to your special gift or souvenir for me & my family. It's a wonderful dan nice gift.

Pls keep in touch, you could reach me in my handphone number +62811123811.

See you again, Sayonara, Cai Cien and HEN GAP LAI... Thank you, Arigato, Xie xie and CAM ENG, he.he...

Regards,
Heppy Moiras