Annikki and Pierre
Indochina Customized Tour ( Nov 11th 06 ) /Mr. Pierre Herbert / Tour Report from Pierre

Hello Mr Dac Danh,

Annikki and I hope you are very well and we wish you, according to our western calendar, a very Happy New Year for 2007 and a lot of success for TNK Travel.

We came well home thru Malaysia and have been very busy since. But we promissed you a short report and comments on our beautiful trip thru your country and the two neighboring ones. Here it is:

First we must thank you again for a well organized tour, showing many highlights. Also, we have to confirm that the tour guides you selected for us have been very punctual, very friendly and had sufficient knowledge of the place and customs to make us enjoy every day.

Nhi for the Mekong Delta, Heng for Phnom Penh, Phin Borey for Siem Reap, "Jack"for Houen Xai to Loang Prabang, Khamtam in Vientiane, Tranh in Hanoi, Thinh in Lao Cai, Huy in Hue and Tong in Ho Chi Minh City, all have been doing an excellent job.Some were very knowledgeable in history like Phin Borey and Huy, which is always very appreciated by us.

The hotels were confortable enough. Luxury is not what we wanted but being in a genuine local environment. But in Chau Doc, the Ben Da Nui Sam Resort was situated in front of the loudspeaker broadcasting political news at night and early in the morning, which made resting impossible. In the early morning, at breakfast, the staff was bringing a very frugal breakfast and refused to bring a second cup of coffee...That hotel we cannot recommend. In Vientiane, the Lane Xang hotel is old and we got a small, rundown room. We called the agent Max and he rectified for a Superior room. In Ha Noi, the Army Hotel was OK but a bit "cold"! All hotel were situated at convenient distance from points of interest, so that was a plus.
We can especially recommend the Asia Hotel in Hue for its friendly atmosphere, its situation on the Perfume river, its comfort and breakfast.
Pakbeng Lodge on the Mekong is also to be recommended for the same reasons.

Meals were mostly adequate, some excellent like the ones on the Huong Hai junk on the Ha Long Bay.

Otherwise, we have the following recommendations:

1. In the Mekong Delta, a visit on one of the Cai Rang Market boats would be very interesting to speak with the boat people and see how they organize their living onboard.

2. In Ankor, before entering the temple area, we had to wait on line 1 1/2 hour (taking a pass photo and making the day pass). If the visitor was told in advance to bring one pass photo, it would speed up the entry.
Also in Ankor, you may forget the sunset at Phnom Bakheng because the crowds are too big now and the lookout totally disorganized.

3. In Ha Long, the crowds are also big now and...nearly 200 junks departing at about the same time...!!!
Unless the captain of your junk is given instructions to avoid the crowd, your visitors will be soon on line or in a pack to visit anything. We interviewed several locals and captains. Alltogether, there are nearly 600 junks now!

In a summary, we really enjoyed both the way Mr Dzung Trinh, yourself and your staff organized and followed up our tour, how you friendly treated us as customers, we met many other friendly persons along the trip, we discovered the sceneries and features of cultures that made our tour a permanent emotion that we still enjoy.

We wish you much success for this year!

Kind regards to you, to Mr Dzung Trinh and your staff.

Pierre and Annikki

Jim & Bev Fisher
Congratulations tnk travel

My wife and have just arrived home from a 3 weeks visit to Vietnam.We used TNK TRAVEL for all our travel needs,Hotel Bookings,Airline flights,Private car hire,They arranged everything.We had a great time and everything went like clockwork.The Hotels they booked for us were excellent.The Cars and drivers were all excellent.Our internal flights went off without a hitch,Could not find fault with anything.We have nothing but praise for TNK Travel and their very professional Staff.So to all the staff a very big thank you.

Jim & Bev Fisher.

NGUYEN KINH DOANH
EXCELLENT WEBSITE FOR TRAVEL TO VIETNAM

THIS IS OUR 8th TRIP TO VIETNAM. WE ARE FORTUNATE TO KNOW YOUR TNK TRAVEL WITH VERY INFORMATIVE WEBSITE ON TOURISM.

ON NOVEMBER 20, 2006, WE WERE ALSO HAPPY TO TAKE PICTURES OF PRESIDENT GEORGE BUSH'S MOTORCADE AT THE CORNER OF NAM KY KHOI NGHIA AND VO VO VAN TAN. THE EXCLUSIVE PHOTOS ARE IN OUR WEBSITE WWW.NGUYENKINHDOANH.COM.

THANK YOU SO MUCH TNK TRAVEL AND WE WISH YOU THE BEST OF LUCK IN YOUR ENDEAVORS.

PLEASE WRITE IN OUR GUEST BOOK TOO.

NGUYEN KINH DOANH
1905 S WESTERN AVE., SUITE 7
LOS ANGELES, CA 90018
CELLULAR (213) 361-7929
E-MAIL: doanh1@sbcglobal.net

Janis LIndblom
Exciting Vietnam

We have recently returned from our third trip to Vietnam arranged once again by TNK Travel's staff, Luu Vo, Dac Danh and hosted by our wonderful guide "JJ" and excellent driver in HCMC and our great guide Quyen and terrific driver Thanh in Hanoi. All your staff are so reliable, helpful, courteous and informative. We always enjoy their company so much and really miss them when we have to part. Thank you so very much for another excellent holiday, great hotels and a wonderful tour. Each time we visit we include new locations and we will return again and will certainly use the services of TNK. Thank you also for the souvenir gift it is very thoughtful.

Andrea
Mekong Delta tour (Oct)/ Andrea

Dear Hang
Hello,

Just a quick email to say thank you for arranging this trip. We just got back and it was excellent.
I would recommend your service to my friends and colleagues.
Thank you,

Andrea

David Williams
Dear Ms Nhu and Mr Trinh

Dear Ms Nhu and Mr Trinh,

I just wanted to send you a short message to thank you for organising our tour to the Mekong delta.

We enjoyed it very much, and enjoyed meeting Mr Lan (our guide) and Mr Tam (our driver).

I would definitely recommend it to my friends.

Kind regards
David Williams

Jeff Elliott
Feedback on Mekong Delta Tour

My daughter and I joined a tour of the Mekong delta aboard the Le Cochinchine during the early part of June.

We very much enjoyed the trip, the accomodation on board was very good (we appreaciated the air conditioning!)

The food was good and the staff were very friendly and helpful.

Overall, it was a fantastic expereince which was well organised and executed. I would not hesitate to use your services again.

Regards

Jeff Elliott

kmroberts
Thanks

To the management, TNK travel. (HCMC and Ha Noi)

Recently, I was one of a party of 4 people to visit Vietnam. Our bookings with your company were under the name of Mrs. Jane Rosemary Fowler & party. The "party" consisting of my wife and myself and Jane's husband, Barry.

Jane Fowler belongs to a group of Australian nurses who exchange places with Vietnamese nurses, in order to have an understanding of nursing conditions existing in both countries.

This was Jane's 2nd visit to Vietnam and we were to arrive at the end of her attachment and then go touring together. Jane, being "on-the-spot," was able to arrange hotel bookings for us and told us not to try and book any tours from Australia, as the nurses always used "An excellent local travel agent!" This being TNK!

Having now experienced the services provided by TNK, I must congratulate you on your organisation and agree that it is "Excellent" in all respects.

We enjoyed our tour to the Mekong Delta immensely,- with courier Dong.

The tour to Cau Dai and Cu Chi was just as good,- with courier "Slim Jim!"

In both cases, we were impressed to note that one of the girls from the office came out and stuck signs on the various buses' side windows,- telling which tour each bus was going on. This small touch made things much easier for couriers and passengers to sort themselves out. It is small touches like this that make a big difference to customers!

Special mention must be made of the service provided by Ms Nhu Y at HCMC office.

We had made a rough itinerary of where we wanted to go and what we wanted to see once we left HCMC and handed this to one of the girls in the office, she and 2 others looked at it and decided it needed someone with more experience and so we met Ms Nhu. She knew exactly what was needed and discussed everything with us and then told us to come back at 2:30pm to see the results of her labours! This was a Sunday and when we returned at 3pm, she was still hard at it. We later discovered, while talking to the office girls, that Ms Nhu was supposed to finish at 1pm! She was doing our itinerary and bookings in her own time and it was getting on for 5pm when we finished!!

Her hard work paid off, because everything went exactly to plan. She explained that not all tickets were on hand, but that everything we would need for onward travel would be e-mailed to us at the hotels she had booked for us. This worried us a bit initially, but it worked perfectly!!

She also explained that TNK's Ha Noi representative would contact us with tickets etc for our tours from Ha Noi and to Laos.

Mr Chung, at Ha Noi, came to our hotel. He went through our itinerary with us and made some excellent suggestions which we adopted with thanks. He said that we didn't want to be wandering around trying to get transport from the railway station at Lao Cai up to Sa Pa and he'd organise that and for the same taxy to collect us for the return trip later on. In due course, he escorted us to the station, led us to the train and our carriage and to our sleeping compartment. He would meet us at Ha Noi station on our return, take us back to our hotel for breakfast and make sure that our transport down to Ha Long arrived on time. When, a few days later, we arrived back from Ha Long, he came to our hotel and gave us our airline tickets for Laos and our vouchers for our hotels.

Both Ms Nhu and Mr Chung went above and beyond the normal course of duty to make our travels a smooth and hassle-free experience and we thank them for their efforts on our behalf.

You must be congratulated on your organisation as a whole. We hope that TNK remains a very successful business and does indeed look Towards the Next Millenium!!

Our regards. Mike and Kathleen Roberts. Corowa. Australia

Howard & Paula Myers
Month of Bliss
The month long individualized tour in Vietnam was amazing. Instead of describing the details which were attended to with perfection, we must commend TNK for every aspect of this trip. Every day was a new and exciting experience. Suggestions that were made by TNK to modify our itinerary were fabulous additions. Trust them. Every connection, every hotel, every boatride, every flight, went off without a single glitch. I would recommend them without hesitation.

Rainer Passon
Tailormade trip to VIetnam & Cambodia

booked a tailormade trip Hanoi - Angkor Wat - Saigon with TNK; perfectly organised and all in all just great.

Go TNK !!